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Challenging Unsafe Behaviours

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Challenging Unsafe Behaviours

Staff may occasionally be concerned when they witness unconventional or unsafe practices in the workplace, but may lack the structure and tools to raise the issue with colleagues. This module will provide a standardised method which can be used to speak about safety concerns when they arise.

Download this module

Click on the button below to download the Challenging unsafe behaviours module package, which contains detailed information including instructions on how to run the workshop session, facilitator notes, and outcomes template.

This module makes use of the Challenging unsafe behaviours facilitator presentation which should also be downloaded for use during the session. Please click here to download the facilitator presentation.

When running this remote module, participants may need to be separated into sub-groups for discussions. Please view this brief video conferencing note for guidance on how to do this.

Note that your organisation may have policies on which video conferencing tools are permitted to be used.

1-2 team members can facilitate discussions and ensure everyone has the opportunity to contribute. One facilitator can act as whiteboard/flip chart scribe to collect ideas and outputs, and identify common themes from discussions.

The session is structured as follows:

  1. Introduction and icebreaker (10 minutes)
  2. Video and discussion (15 minutes)
  3. Learning about the good "CUSS" words (5 minutes)
  4. Facilitated discussion (25 minutes)
  5. Close of session (5 minutes)

Good communication around safety between team members is a critical step in creating and ensuring an environment of good patient safety.1 Having a standardised tool with graded steps to communicate concerns about unsafe behaviours will aid in this process.

References

  1. O'Donovan R, Ward M, De Brún A, McAuliffe E. Safety culture in health care teams: A narrative review of the literature. J Nurs Manag. 2019 Jul;27(5):871-883. doi: 10.1111/jonm.12740.

Contact the UCD School of Nursing, Midwifery & Health Systems

Health Sciences Centre, University College Dublin, Belfield, Dublin 4
T: +353 1 716 6407 | Location Map(opens in a new window)