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SURFY - Supporting Under-Represented First Years

Image saying SURFY - Supporting Underrepresented First Years, the UCD logo, Artevelde University of Applied Sciences logo and the University of Southern Denmark logo, Logo of Euopean funding and an image of 4 jigsaw pieces.

SURFY Project - Supporting Under Represented First Years

This project is a joint initiative with Artevelde University of Applied Sciences in Belgium and the University of Southern Denmark.

The aim of the project is to look at how to increase access, participation, and success of students from underrepresented groups/disadvantaged backgrounds by evaluating and mapping student support systems. The final goal is to better serve these students in the transition to and first year of higher education. 

What we will do? 

  • We will develop a database to outline student support systems & initiatives. 
  • We will help to build the capacity, knowledge and skills of staff to make their guidance and support initiatives & systems more inclusive.
  • We will create a resource that can be shared with other institutions to help them improve their support systems. 

The goal is to spread what works, how it works, why it works and how to implement it. 

How you can help?

By sharing what you do!

Get in touch by completing this (opens in a new window)form

For further information on the SURFY Project please contact:

Project Overview

The SURFY project partners (UCD, Artevelde University of Applied Sciences & University of Southern Denmark ) will create a database to outline student support systems and innovative initiatives happening at each university. It will do this by collecting, describing, and sharing existing practices at each respective university.

It is envisaged that the database can be a resource where colleagues can search by theme or group to access information on innovative initiatives/cases studies. Once finalised the database will be shared across two European networks with the aim of spreading what works, how it works, why it works and how to implement it. 

Why is it important?
  • We want to learn and spread what works, how it works, why it works and how to implement it. 
  • It is an opportunity to collaborate, inform practice and share initiatives/projects/services that could help other universities become more inclusive.
  • It will enable us to shape higher education, shape the supports and influence policy makers.
  • The goal is to increase access, participation & success of students from under represented groups/disadvantaged backgrounds.
What are the benefits?
  • Build the capacity, knowledge and skills of staff to make their guidance and support initiatives & systems more inclusive.
  • Create a database that outlines student support systems/programmes/projects & inititaives.
  • Opportunity to showcase expertise and raise the profile and status of student support.

Project Steps

  • Project partners design a format to describe student support systems/initiatives/projects & map student supports.
  • Work with key student support practitioners at each university to collect the required information for the database.
  • Appraise the described practices and systems with staff & students– what works well?/even better if?
  • Work with students to pilot a new initiative or adapt existing practices.
  • Develop a guide on how to incorporate the student voice into the design & delivery of student support services/initiatives.
  • Collect lessons learned and make policy recommendations.
Image of a circle outlining categories of student support; academic, financial, personal and social.

Describing Student Supports

Student Support is an integral part of student success.

This image describes student support in four broad categories; academic, financial, personal and social.

It outlines some of the supports that UCD students can avail of but the list is by no means exhaustive.  

Image of two peoples head's with an arrow indicating that information is being based from one to the other.

Share what you do

By sharing your knowledge and contributing to the database you get to?

  • Showcase initiatives, support services and projects at a European level.
  • Share expertise and raise the profile and status of student support.
  • Give feedback on what you are doing well and offer recommendations on where improvements could be made.
  • Build the capacity, knowledge and skills of staff working in the area of student support.

SURFY Database Collection

What key areas of information are we looking for? 
  1. Description of the initiative/project/support service main idea, purpose, how is it delivered, resources required, could it be transferred to another setting? 
  2. Impact of initiative/support/project what is the impact of the service? how does it benefit students? has the service/initiative been evaluated? How do you evaluate it? What were the outcomes?
  3. Resources - documentation & relevant readings, is there any resources/documents that you could share that would help other institutions implement similar supports in their settings? For example:
    • Presentations on the subject
    • Slides, documents, support materials you use
    • Templates
    • Background information

If you would like to contribute to the SURFY database please complete this (opens in a new window)expression of interest form or contact us on the below details. 

For further information on the SURFY Project please contact:

SURFY Project Overview

The SURFY project partners (UCD, Artevelde University of Applied Sciences & University of Southern Denmark ) will create a database to outline student support systems and innovative initiatives happening at each university. It will do this by collecting, describing, and sharing existing practices at each respective university. 

Developing the SURFY database will help to build the capacity, knowledge and skills of staff to make their guidance and support initiatives & systems more inclusive. 

It is envisaged that the database can be a resource where colleagues can search by theme or group to access information on innovative initiatives/cases studies. Once finalised the database will be shared across two European networks with the aim of spreading what works, how it works, why it works and how to implement it. 

The project will also look at how best to incorporate the student voice into the design, delivery and impact of student supports. 

If you would like to find out more about the SURFY Project or to have an opportunity to contribute to the database, please get in touch. 

For further information on the SURFY Project please contact:

Project Lead: Bairbre Fleming, (opens in a new window)bairbre.fleming@ucd.ie

Project Officer: Therese Fitzgerald, (opens in a new window)therese.fitzgerald@ucd.ie

University for All

University College Dublin, Belfield, Dublin 4, Ireland.
E: UniversityforAll@ucd.ie