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Project Objective
This discovery project is focused on understanding and addressing the needs of a growing proportion of students whose requirements are not currently catered to by existing University processes, policies, and systems. This project was established in part due to the number of similar project proposals which surfaced from different areas across UCD, namely Access & Lifelong Learning (ALL), China Joint Colleges and Registry.
Through an in-depth collaboration with staff who support these students, we aim to identify common challenges and to develop a comprehensive, tailored plan for uplifting and enhancing their journey through UCD. This project is firmly rooted in POST's people-focus, drawing on the insights and expertise of those closest to these student cohorts to develop a targeted programme of work, identifying commonalities where possible and intentional variation where necessary.
Project Benefits
Enhancing our understanding of student’s needs through direct stakeholder engagement.
Identifying targeted improvement areas for immediate and impactful change.
Promoting increased stakeholder engagement.
Fostering informed, data-driven decision-making processes.
Project Team
This project will be driven by a cross-functional team comprising representatives from units and teams across UCD. Key stakeholders include Registry, Access & Lifelong Learning, Global Campus, Human Capital Initiative and China Joint Colleges. This effort is coordinated as part of the larger UCD POST portfolio with dedicated project management support to ensure its strategic alignment and success.
Project Owner
Lee O'Farrell
Senior Project Manager
UCD POST
Project Timeline
The initial phase of this project is anticipated to span 10 months. Please see below timeline as of October 2023.
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August 2023
Approval to proceed from UMT SG
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September 2023
Begin Assembly of a cross-functional team including Project Manager (PM).
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November 2023
Full project team in place. Requirement gathering commenced. Preliminary areas for improvement identified.
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January 2024
Creation of improvement plan begun.
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February 2024
Stakeholder engagement including UMT SG review of plan
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March 2024
Finalise planning for project next phase, align with investment case.
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June 2024
Present outputs and propose next phase (Implementation plan).