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UCD POST 

Welcome to the website for the UCD Programme for Operations and Services Transformation (POST).

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About POST

The UCD Programme for Operations and Services Transformation (UCD POST) is a people-centred and technology-enabled transformation programme.

POST has been set up to:

  • Create a better experience for our faculty, staff, and students.
  • Simplify our processes, and the operations they are a part of.
  • Enhance the skills, capabilities and support for our people.
  • Free up resources to better support the strategy of the University.
  • Make UCD's operations more resilient and agile.

Working in partnership with our colleagues across the University and under the governance of the UMT Service Group (UMT SG), POST is supporting multiple transformation initiatives. On this website, you can find out more about the projects that are underway, how POST is supporting community-driven change, and how you can get involved.

Latest News

Update from the Chair of UMT SG 07Nov
Update from the Chair of UMT SG

Read the latest community update from Tristan Aitken, Chief People Officer and Director of SIRC, Legal Services & Transformation and Chair of the UMT Service Group.

Changes to the Extenuating Circumstances system now live 29Sep
Changes to the Extenuating Circumstances system now live

The Extenuating Circumstances project is one of the first projects to be delivered under POST. In September, the Work Smarter Together team spoke to those involved in delivering the changes; about the benefits to faculty, staff and students; and about the change journey itself, from discovery to implementation. Click here to read the article in full.

University CRM
University CRM

The University CRM project team is currently working through the “Scoping and Design” phase of the project, which includes significant engagement with the many stakeholders involved in the recruitment and admission of students. You can view regular video updates on the work of the project team by visiting the CRM website.
FinPOST
FinPOST

After a period of substantial engagement across the UCD community, Workday has been selected as the preferred supplier for our new Finance System. Workday is a user-friendly, cloud based technology and is used in other highly ranked, research-intensive universities. Click here to visit the FinPOST website and to find out more.