Building Relationships

Who is this course for?

This course is for team members who wish to better understand how effective teams operate. At the end of this programme, participants will understand the stages of team development and what should be happening at each stage to move the team forward. They will learn to identify the role each person plays on the team, the responsibilities of individuals and the team and have increased self and team awareness. They will also understand different behaviour types in teams.

How long is this course?

The course duration is 3.5 hours.

What topics will be covered?

• Characteristics of Effective Teams
• Stages of Team Development
• Team Roles and Synergy
• Values of each Role to a Team
• Interactions between Roles
• Trust in Teams.

For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

Who is this course for?

This course is for all staff who wish to equip themselves with practical strategies to overcome self-doubt, boost confidence, and cultivate a positive mindset. 

How long is this course? 

The course duration is 3.5 hours.

What topics will be covered?

• Understanding Imposter Syndrome
• Identifying psychological factors contributing to Imposter Syndrome
• Building confidence and self-esteem
• Overcoming perfectionism and excessive self-monitoring
• Moving forward with confidence - cognitive and behavioural techniques.

Following the session participants will be provided with resources to further engage in the topic, this may include suggested reading, LinkedIn Learning videos or other online content and materials to continue your development.

Booking:

For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

Who is this course for?

This course is for all staff who would like to develop the skills and confidence to have the conversation they most dread – online or face to face.

At the end of this programme, participants will be able to: 

• Actively participate and speak up in critical conversations in a confident and assertive way (on the phone, in small or large groups, in formal or informal settings, face to face or online) 
• Assess other parties better in a conversation and present their case in a way that is more likely to appeal to them
• Know when to speak up and when to keep quiet
• Gain the confidence to prepare and make their case in the presence of more senior people and with those who challenge them with difficult questions
• Know when and how to “Say No!”

How long is this course?

The course duration is 7 hours.

What topics will be covered?

• Critical Conversations - what are they and what makes them critical? 
• Our reactions to critical conversations 
• Controlling yourself 
• Stages of a conversation 
• What makes an effective conversation? 
• Dynamics and politics 
• Controlling your input and your material - preparation and the 4Fs Model 
• Structure of your point, your demonstration, your presentation
• Handling those challenging situations and dealing with questions
• Getting yourself heard and controlling the discussion
• Having the conversation online
• Putting it into practice with scripted role plays – your own real-life situations.

Following the session participants will be provided with resources to further engage in the topic, this may include suggested reading, LinkedIn Learning videos or other online content and materials to continue your development.

Booking:

For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

Who is this course for?

This course is for all staff who are considering engaging in mentoring, or have already identified a mentor and are about to enter a mentoring partnership.

This course will cover how best to set up and maintaining a positive, productive mentoring partnership. The aim of the session is to ensure that all mentees know how to maximise the potential that engaging in a mentoring partnership offers.

During the session, participants will look at the role of both the mentee and mentor, explore the key elements of a successful partnership, identify what they are looking for in a mentor, understand how to approach the mentor and effectively lead the partnership.

At the end of the training participants will feel more confident in moving forward into their mentoring partnerships.

What topics will be covered?

• Identify what you want from this partnership
• The role of the mentor
• Choosing a mentor
• The responsibilities of the mentee
• Benefits of mentoring partnership
• The mentoring agreement
• Essential communication skills.

How long is this course?

The course duration is 3.5 hours.

For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. The 2021/22 training course catalogue will be launched and available to book from the start of the next Academic Year

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

Who is this course for?

This course is for all staff who are considering engaging in or have agreed to mentor a colleague within UCD.

This course will cover how best to set up and maintaining a positive, productive mentoring partnership. The aim of this session is to ensure that learners understand their role as a mentor and what is required to ensure that both mentee and mentor maximise the potential that engaging in the mentoring partnership offers. 

What topics will be covered?

• The role of the mentor
• The responsibilities of the mentee
• Benefits of mentoring partnership
• The mentoring agreement
• Active listening and questioning techniques
• Mentoring styles-which one is right for you?

How long is this course?

The course duration is 3.5 hours.

For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

Who is this course for?

This course is for all staff who wish to better understand the importance of developing psychological safety for teams and utilise a model to monitor how they are building and maintaining trust amongst peers.

How long is this course?

The course duration is 3.5 hours.

What topics will be covered?

• The concepts of trust and psychological safety from a work perspective
• The Trust Triangle; the overlap between trust and psychological safety 
• Participants will be challenged to reflect and explore the concepts of Trust and Trustworthiness
• Participants will be given the opportunity to evaluate where they and their team members may be on  psychological safety measurement and the implications of the result.

For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

Learning path: (opens in a new window)Improve your Teamwork Skills

Collection:  (opens in a new window)Building Relationships 

Click here for more information on LinkedIn Learning.