Managing Stakeholders

Managing stakeholders is the ability to develop and maintain strong working relationships with internal and external stakeholders. To understand and respond to stakeholder needs and manage expectations within our diverse University setting.

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Who should attend? This course is aimed at all staff members. 

Description: This half-day Stakeholder Management course is designed to enable staff to effectively communicate with internal and external stakeholders, through key written and verbal communication channels.

The course has a focus on adapting the message to suit different stakeholder groups and their varying requirements.

Finally, the course highlights the importance of stakeholder engagement and looks at how professional communications are a key element to this.

Course Notes: To gain the maximum benefit from the course each learner will be asked to complete a draft Stakeholder Map, listing all of their stakeholders and how they should be prioritised.

At the end of the course each learner will receive a Communications Plan template to guide them through their own Stakeholder analysis where they will identify, prioritise and consider channels for communication for each.

Scheduling Notes:  3.5-hours 

Places: 20

Booking:

For details of upcoming events or to book your place on available courses, please visit the HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. The 2021/22 training course catalogue will be launched and available to book from the start of the next Academic Year

If you have any further queries on this programme, please contact peopledevelopment@ucd.ie or call ext 4919.

Who should attend? This course is aimed at senior staff members – Project Managers and People Leaders

Description: The aim of this one-day programme (delivered over 2 x half days) is to help participants develop the skills they need to ensure strategic success by successfully managing key stakeholders.

Senior staff are expected to deliver on high-level Strategic Goals by gaining buy-in from key stakeholders both internally and externally. In doing so they need to be aware that they must protect and enhance UCD’s reputation - employing a mix of skills that will include:

•             Clarifying how high-level strategic goals translate into specific and measurable deliverables

•             Identify critical key stakeholders – internal and external

•             Understand how to balance the power of stakeholders with their level of interest

•             Understand themselves, and their stakeholders, more fully

•             Devise long term plans to ensure you keep on track

•             Managing people who manage stakeholders

•             Key skills to negotiate and influence these stakeholders

•             Know how to plan their communications with stakeholders

By the end of this programme participants will leave with a clear plan of action including a working Stakeholder Management Plan

Course Notes: To gain the maximum benefit from the course each learner will be asked to undertake some light pre and post course work. 

Scheduling Notes:  Two x 3.5-hour workshop - including coffee breaks

Booking:

For details of upcoming events or to book your place, please visit the People Development booking centre.

If you have any further queries on this programme, please contact peopledevelopment@ucd.ie or call ext 4919.

 

Who should attend? All Faculty 

Description: This programme is designed to deliver the knowledge, skills, and behaviours required for academics to build resilience and manage pressure during an intense period of change/progress whilst reducing the impact of working remotely.

Content: The training will be facilitative in nature and delivered in a high energy engaging format designed especially for academics managing the increasing challenges of COVID times. 

Learning Outcomes - In this training participants will:

  • Understand and identify sources of personal & professional pressure
  • Identify individual skills for facilitating greater resilience in personal and professional challenge
  • Understand the relationship between pressure performance and resilience
  • Understand the competencies for reducing the impact of remote/hybrid working in an academic environment.
  • Understand the skills for managing pressure and performance including work/home boundaries and transitions
  • Understand how to communicate/feedback effectively in remote hybrid academia
  • Implement strategies for improving engagement and reducing pressure within self and students
  • Reduce “Cognitive load” and develop a realistic positive mental attitude
  • Critically analyse their own patterns of behaviour and introduce fast effective techniques proven to improve performance from a cognitive emotional perspective
  • Integrate the pillars of Resilience into their remote/hybrid working lives
  • Improve performance, creativity, and self-management under pressure without impacting on personal health, well-being, and vitality
  • Develop an effective plan for improved self -care in the short, medium and long term

Course notes: This workshop requires pre-course work.

Scheduling notes: This is a 3-hour workshop.

Places: 20

Booking:

For details of upcoming events or to book your place, please visit the People Development booking centre.

If you have any further queries on this programme, please contact peopledevelopment@ucd.ie or call ext 4919.

Learning Path: Managing Stakeholders

Collection: Project Management and Managing Stakeholders

Click here for more information on LinkedIn Learning.