Managing Change

Managing change is the ability to foster an environment of innovation and change. Ensuring appropriate stakeholder involvement and engagement in change programmes/projects and that the change is aligned with UCD's Core Values. This involves taking a positive approach to tackling work and embracing change, inviting feedback relating to performance and dealing constructively with it.

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Who Should attend?

This workshop is for all staff who need support with a change they are experiencing. 

Description:

This interactive and experiential workshop will provide guidance on how to effectively manage negatively perceived changes you are experiencing in your work and/or personal life.

Topics include:

  • Raising awareness of how I typically respond to change.
  • Managing my own mindset and emotions appropriately in challenging times.
  • Relating my current experience to Elizabeth Kubler Ross’s Theory of Change
  • Helping me understand others’ potential barriers to change.
  • Raising my own level of control and confidence with change.
  • Realising how my resistance to change may impact on others.
  • Recognising how a ‘Growth Mindset’ can help offset stress.

Course notes: Before the workshop, you will be asked to watch a ten minute video and reflect on some questions relevant to a personal and/or work change that you are experiencing or would like to make.

Scheduling notes: This is a half-day workshop. It is highly interactive with activities and group exercises.

Places: 20

Booking:

For details of upcoming events or to book your place on available courses, please visit the HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. The 2021/22 training course catalogue will be launched and available to book from the start of the next Academic Year

If you have any further queries on this programme, please contact peopledevelopment@ucd.ie or call ext 4919.

Who should attend? This course is aimed at all staff members. 

Description: This half-day Stakeholder Management course is designed to enable staff to effectively communicate with internal and external stakeholders, through key written and verbal communication channels.

The course has a focus on adapting the message to suit different stakeholder groups and their varying requirements.

Finally, the course highlights the importance of stakeholder engagement and looks at how professional communications are a key element to this.

Course Notes: To gain the maximum benefit from the course each learner will be asked to complete a draft Stakeholder Map, listing all of their stakeholders and how they should be prioritised.

At the end of the course each learner will receive a Communications Plan template to guide them through their own Stakeholder analysis where they will identify, prioritise and consider channels for communication for each.

Scheduling Notes:  3.5-hours 

Places: 20

Booking:

For details of upcoming events or to book your place on available courses, please visit the HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. The 2021/22 training course catalogue will be launched and available to book from the start of the next Academic Year

If you have any further queries on this programme, please contact peopledevelopment@ucd.ie or call ext 4919.

Who is this for: People Managers

Description: Managers often under pressure to complete their own workload, struggle to lead others through the challenges of the ‘do more with less’ culture of the recent times combined with the challenges of remote/hybrid working.  This programme introduces the skillset to manage teams effectively through change, creating a culture, from the top down, where team members are engaged, resilient and equipped to create an environment for effective transformation in whatever format they face.

Content

  • Understanding the managers role in modelling and supporting team resilience, engagement and performance
  • Exploring the different stages of change and the targeted strategies for success
  • Skills for Identifying colleagues under pressure
  • Understanding the role of resilience in making change successful.
  •  Examining the role of effective communication strategies during Volatility Uncertainty Complexity and Ambiguity associated with change 
  • Analysing the Human Performance Curve and evaluate the overall position of the team on the curve
  • Developing awareness of team dynamics during period of change/uncertainty and the impact on physical emotional and cognitive states
  • Designing short medium and long term strategies  for effective change and transformation.

Learning Outcomes:

  • Create a mindset for embracing change within self and team members
  • Identify and manage symptoms of pressure and stress in the team around change
  • Motivate team members to embrace Volatility Uncertainty Complexity and Ambiguity (VUCA)
  • Provide clear communication strategies around change
  • Practice authentic behaviour for developing trust within the team
  • Build teams that are resilient in the face of challenge
  • Create higher performance teams: Utilising trust and team engagement under pressure
  • Promote Resilient Thinking within their teams: Develop the underpinnings of creative, innovative and solution focused thinking.
  • Manage negativity in a constructive manner
  • Manage the essentials of feedback
  • Deliver an implementation strategy that is adaptive and aligns with the strategy vision of the University.

Course Notes: To gain the maximum benefit and subsequent impact from the course each learner will be asked to undertake some light pre and post course work.

Booking:

For details of upcoming events or to book your place, please visit the People Development booking centre.

If you have any further queries on this programme, please contact peopledevelopment@ucd.ie or call ext 4919.

Who should attend? All Faculty 

Description: This programme is designed to deliver the knowledge, skills, and behaviours required for academics to build resilience and manage pressure during an intense period of change/progress whilst reducing the impact of working remotely.

Content: The training will be facilitative in nature and delivered in a high energy engaging format designed especially for academics managing the increasing challenges of COVID times. 

Learning Outcomes - In this training participants will:

  • Understand and identify sources of personal & professional pressure
  • Identify individual skills for facilitating greater resilience in personal and professional challenge
  • Understand the relationship between pressure performance and resilience
  • Understand the competencies for reducing the impact of remote/hybrid working in an academic environment.
  • Understand the skills for managing pressure and performance including work/home boundaries and transitions
  • Understand how to communicate/feedback effectively in remote hybrid academia
  • Implement strategies for improving engagement and reducing pressure within self and students
  • Reduce “Cognitive load” and develop a realistic positive mental attitude
  • Critically analyse their own patterns of behaviour and introduce fast effective techniques proven to improve performance from a cognitive emotional perspective
  • Integrate the pillars of Resilience into their remote/hybrid working lives
  • Improve performance, creativity, and self-management under pressure without impacting on personal health, well-being, and vitality
  • Develop an effective plan for improved self -care in the short, medium and long term

Course notes: This workshop requires pre-course work.

Scheduling notes: This is a 3-hour workshop.

Places: 20

Booking:

For details of upcoming events or to book your place, please visit the People Development booking centre.

If you have any further queries on this programme, please contact peopledevelopment@ucd.ie or call ext 4919.

Learning Path: Leading and Managing Change

Collection: Well-being during Times of Change

Click here for more information on LinkedIn Learning.