Course Catalogue A-Z

Begin your AI journey here and explore our collection of curated information and resources to deepen your understanding. 

Whether you are new to AI or looking to expand your expertise here you will find links to foundational knowledge, key concepts, best practices, specialist talks and workshops.

• UCD Student Partners in Teaching & Learning Podcast: (opens in a new window)The use of AI in education
• AI Teaching & Learning Conversations Series: (opens in a new window)Gen AI Swap & Share - Feb 2024(opens in a new window)
  
• UCD Professional Academy: The Future of Work Webinar

Resources for Using AI:

• Get a good response from ChatGPT
• Limitations of ChatGPT

LinkedIn learning collection:

• (opens in a new window)Getting Started with Gemini
• (opens in a new window)AI an Introduction, including practical uses of ChatGPT

Click here for more information on LinkedIn Learning.

This development programme is designed for newly appointed Assistant Professors. The programme is launched in two phases in the academic year - September and January and is open to Assistant Professors for the first 12 months of their appointment to their faculty role. 

For further information, see the dedicated Newly Appointed Assistant Professors Development Programme page.

Aurora is a leadership development programme for those who identify as female. The programme is designed to introduce key leadership topics and skills through a series of workshops, complemented by networking, action learning sets and mentorship, which is a key part of the programme design.

The HR People and Organisation Development Team support the UCD Aurora cohort by hosting several in-person events including, mentee training. 

For further information visit the Aurora section on the Leadership and People Management webpage.

Should you have any queries in relation to Aurora in UCD, please contact (opens in a new window)peopledevelopment@ucd.ie.

If you have questions relating to other leadership or management development please discuss this with your Line Manager or Head of School/Unit at your annual P4G conversation.

Who is this course for?

This course is for team members who wish to better understand how effective teams operate.

At the end of this programme, participants will understand the stages of team development and what should be happening at each stage to move the team forward. They will learn to identify the role each person plays on the team, the responsibilities of individuals and the team and have increased self and team awareness. They will also understand different behaviour types in teams.

How long is this course?

The course duration is 3.5 hours.

What topics will be covered?

• Characteristics of Effective Teams
• Stages of Team Development
• Team Roles and Synergy
• Values of each Role  Interactions between Roles
• Trust in Teams

For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

Who is this course for?

This training is suitable for learners who want to understand the fundamentals of a personal brand, the branding process and how to select the appropriate tools and techniques to use.

The specific skills focused on in the programme are:

• Being authentic
• Using your strengths
• Communicating for impact
• Positioning oneself

How long is this course?

The course duration is 1 day.

What topics will be covered?

During the session, participants will work through a series of exercises to uncover their uniqueness and will be able to articulate this and apply it to opportunities available at work. They will leave with enhanced clarity, confidence and conciseness in articulating their brand to themselves and others. They will have an action plan to work to continually enhance their brand and maximise relevant opportunities.

For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

Who is this course for?

This course is for all staff who would like to re-evaluate their work habits and explore how they can build their resilience practice, enabling them to minimise the barriers of resilience and maximise the enablers of resilience. 

The course is designed to provide participants with the opportunity to reflect on their current work practices, provide a framework that can enable them to prioritise their energy, maintain their wellbeing and focus on achieving high levels of performance. 

How long is this course?

This course is 3.5 hours in duration.

What topics will be covered?

This workshop will focus on the work and research of (opens in a new window)The Resilience Dynamic® including the key enablers and barriers to building our personal resilience. Participants will learn how to incorporate simple techniques into their weekly and daily work to enable them to balance well-being and productivity. Participants will share ideas and challenges and will generate a practical personal action plan aimed at building their resilience habits. 

By the end of the workshop participants will: 

• Have raised their awareness of their current work practices and how they are contributing to their existing levels of resilience 
• Have explored the barriers that can result in lower levels of well-being and productivity at work
• Have developed an understanding of how they can resource themselves by investing in habits and enablers of resilience
• Have learned practical tips that can be incorporated into weekly planning to maximise productivity 

Following the session participants will be provided with resources to further engage in the topic, this may include suggested reading, LinkedIn Learning videos or  other online content and materials to continue your development.

Booking:

For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

• (opens in a new window)Building Resilience (Online Learning)

Who is this course for?
This course is for all staff who would like to learn about Change Management. It will be particularly useful for those who are working on change initiatives in their Schools / Units or across UCD more broadly. 

How long is this course?
The course duration is 3.5 hours.

What topics will be covered?
The workshop will cover the following topics:

• What is Change Management?
• The Prosci Change Management framework (with a focus on the 3-Phase Approach, ADKAR and Change Impact Assessments)
• The strategic importance of effective communication in facilitating successful change initiatives
• Exploring responses to change
• Identifying types of resistance to change and exploring strategies to manage resistance
• Introduction to the UCD Change Management Toolkit 

Booking:
For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)(opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any queries please contact (opens in a new window)(opens in a new window)peoplechange@ucd.ie

Who is this course for?
This course is for all staff who would like to learn about how to design and implement a communications strategy during times of change. Well-planned and effective change management communication is essential in helping people move from where they are today to the desired “future state.”

How long is this course?
The course duration is 3.5 hours.

What topics will be covered?
The workshop will cover the following topics:

• The strategic importance of effective communication in facilitating successful change initiatives 

• Communication planning and crafting messages
• Engaging Stakeholders
• Two way communication - active listening and building trust
• Managing resistance to change
• Evaluating your strategy and implementing  feedback

Booking:
For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)(opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any queries please contact (opens in a new window)(opens in a new window)peoplechange@ucd.ie

Who is this course for?
This course is for all staff who would like to better understand how they can embrace change proactively, fostering a more adaptable and resilient approach to change.

How long is this course?
The course duration is 3.5 hours.

What topics will be covered?
The workshop will cover the following topics:

• Understanding the emotional stages associated with change and the factors that can influence our response to change.
• Identifying personal barriers to change and applying strategies to alter our mindsets when faced with change.
• Utilising effective communication techniques to support yourself and others through transitions.

Booking:
For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)(opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any queries please contact (opens in a new window)(opens in a new window)peoplechange@ucd.ie

Who should attend? 

This course is aimed at all employees.

​Career Planning : Preparing for the Interview  

What you should do before, during and after your interview to maximise your chance of success and help you to become more confident in your own capabilities.

Delivery:2 hour workshop Online

Following the session participants will be provided with resources to further engage in the topic, this may include suggested reading, LinkedIn Learning videos or other online content and materials to continue your development.

Booking:

For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

Who should attend? 

This course is aimed at all employees.

Description: This 2 hour course will guide participants on the Do's and Don'ts of putting together an effective CV and cover letter.  It will assist in gaining an understanding of what Hiring Managers are looking for and how to present your skills and experience in an impactful way. The course will also provide advice and guidance to participants on how to look for roles based on your skillset and career goals.

How long is this course?

This course is 2 hours in duration.

Following the session participants will be provided with resources to further engage in the topic, this may include suggested reading, LinkedIn Learning videos or  other online content and materials to continue your development.

Booking:

For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

Who is this course for?

This course is for staff who are looking to communicate in a more impactful way, connect with their audience on a deeper emotional level, or establish a strong, relatable connection with key stakeholders. Stories possess the ability to transport us to new realms, stir emotions, and impart important lessons. It is through stories that we forge connections with others, exchange our experiences, and gain insight into the world around us. 

How long is this course?

The course duration is 7 hours (2 x half days).

What topics will be covered?

• Learn how to craft compelling narratives and develop engaging presentation techniques
• Tailoring stories to resonate with different audience segments
• Using appropriate language and tone for the target audience
• Showing vulnerability to build trust
• Having a clear beginning, middle and end 
• Using body language, voice modulation, and eye contact
• Practicing pacing, timing, and pauses for effect
• Practicing active listening to audience reactions and feedback

Following the session participants will be provided with resources to further engage in the topic, this may include suggested reading, LinkedIn Learning videos or  other online content and materials to continue your development.

Booking: 

For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

Who is this course for?

This course is for all staff who wish to improve their critical thinking and logical reasoning for better analysis, evaluation and communication in workplace situations. The programme develops the critical and analytical thinking skills needed to correctly decipher information to influence and activate competent thinking into practical application.

By the end of this course, learners will:

• Understand critical thinking, its purpose and presentation and the difference between critical thinking and AI
• Be able to critically assess heuristics and biases when analysing information
• Use Socratic questioning to understand the core and scope of any situation 
• Producing clear, structured argument mapping in support of your ideas
• Develop quick thinking on your feet to ‘thrive under pressure’

How long is this course?

The course duration is 3.5 hours.

What topics will be covered?

• Using clear reasoning: Making sense of goals 
• Use the ‘Tree Diagram’ technique to produce clear, structured arguments
• Learn different styles and structure of argument to produce powerful rational persuasion 
• Overcoming False Reasoning: Using cool logic in hot situations
• Learning to deal with false reasoning in meetings and discussions
• Heuristics: shortcut thinking 
• Introduction to Socratic questioning

Following the session participants will be provided with resources to further engage in the topic, this may include suggested reading, LinkedIn Learning videos or other online content and materials to continue your development.

Booking: 
For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

• (opens in a new window)Developing Resourcefulness

Who is this course for?

This programme is for all staff who would like to develop their understanding of emotional intelligence.

At the end of this programme, participants will be able to: 

• Understand what Emotional Intelligence is, and how it relates to performance at work
• Explain how your attitudes and emotions support or hinder your ability to inspire great performance in yourself and others
• Appraise your own personal Emotional Intelligence strengths and development areas
• Use tools and techniques to help you inspire great performance in yourself and others
• Build better relationships by improving trust, collaboration and conflict handling

How long is this course?

The course duration is 3.5 hours.

What topics will be covered?

• What is Emotional Intelligence
• Models of Emotional Intelligence
• EQ in Organisations
• The importance of Self Awareness in EI
• Develop your EQ with practical tools
• Growth vs. Fixed Mindset
• The impact of Resilience on EI
• Personal Action & Development Plan

Following the session participants will be provided with resources to further engage in the topic, this may include suggested reading, LinkedIn Learning videos or  other online content and materials to continue your development.

Booking:
For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie  or call ext 4919.

Who is this course for?

This course is for all staff members who wish to equip themselves with the necessary knowledge and skills to effectively identify, engage, and manage stakeholders in a project. On completion of the course, learners will have the skills to conduct a stakeholder analysis and develop a stakeholder map, and understand effective strategies for engaging and communicating with stakeholders.

How long is this course?

The course duration is 3.5 hours.

What topics will be covered?

• Introduction to stakeholder management and its importance
• Types of stakeholders and their roles - stakeholder analysis process
• Strategies for effective stakeholder engagement
• Techniques for clear stakeholder communication
• Managing and resolving stakeholder conflicts - negotiation and problem-solving skills
• Measuring stakeholder satisfaction and success 

This course is highly practical and interactive and includes discussions and activities based on real world scenarios. The trainer will also encourage learners to bring in their own experience and discuss practical, local examples where relevant.

For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses.

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

Who is this course for?

This course is for all staff who would like to better understand the role of body language in communication including techniques for improving vocal clarity and projection. Learn exercises to improve posture, gestures and eye contact to improve confidence and develop your voice further. 

How long is this course?

The course duration is 3.5 hours.

What topics will be covered?

• Breath Control and Support
• Vocal Clarity and Projection
• Expressive Tone and Intonation
• Nonverbal Communication 
• Listening and Responding
• Confidence and Presence

Following the session participants will be provided with resources to further engage in the topic, this may include suggested reading, LinkedIn Learning videos or  other online content and materials to continue your development.

Booking:

For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

Who is this course for?

This training is for managers of teams. The aim is to develop techniques and provide insights into the core elements for effective teamwork and how these can be boosted through clear actions. This engaging workshop will feature practical tools and techniques and enable participants to reflect on their teams current practices and create an action plan of practical steps to enhance cohesion and performance.

How long is this course?

The course is 1 day in duration.

What topics will be covered?

• Tuckman’s stages of Team Development model and how teams can transition skillfully between stages over their lifecycle
• “Lencioni’s Five Dysfunctions of Team” model to explore teams and best practice
• How trust can be developed within a team and psychological safety can be fostered and maintained.
• How conflict and constructive differing can enhance team effectiveness
• How to create a team charter to strengthen team working

Following the session participants will be provided with resources to further engage in the topic, this may include suggested reading, LinkedIn Learning videos or other online content and materials to continue your development.

Booking:

For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. The 2024/25 training course catalogue will be launched and available to book from the start of the next Academic Year

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext. 4919.

Who is this course for?

This training course is for all staff who wish to equip themselves with the skills to communicate professionally with all customers (internal and external). 

On successful completion of the course, learners will be able to: 

• Be motivated to make the most of each interaction with each customer
• Identify the features of excellent customer service
• Have a better understanding of why excellent service is critical
• Understand what customers expect and what they can deliver on
• Identify their own communication style and areas for improvement
• Have a step-by-step approach to handling customer who present with a challenging query

How long is this course?

The course duration is 3.5 hours.

What topics will be covered?

• What are the features of excellent customer service?
• Defining your responsibilities to internal and external customers
• How to present a professional image - our attitude and behaviour
• Self-assessment of your existing customer service skills - the associated strengths and weaknesses 
• Professional communication skills 
• Handling difficult customers with confidence
• Measuring client satisfaction 

This course is highly practical and interactive and includes discussions and activities based on real world scenarios.

Following the session participants will be provided with resources to further engage in the topic, this may include suggested reading, LinkedIn Learning videos or other online content and materials to continue your development.

Booking:

For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

In the meantime you may wish to access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

Who should attend? 
This two-hour workshop is aimed at Faculty intending on applying for promotion in the near future.

Description: These workshops provide advice on the process to potential candidates who are considering applying for promotion. The session includes guidance on understanding the Faculty Promotions Process, the Development Framework for Faculty and the online application process. Faculty who are considering applying for promotion are encouraged to attend a workshop in advance of submitting their application.

Candidates for promotion may apply for promotion through the following pathways:

Lecturer/Assistant Professor → Associate Professor

Associate Professor → Professor

Professor → Full Professor

Course Notes: Faculty attending this workshop are encouraged to familiarise themselves with the Faculty Promotions Policy, Development Framework for Faculty and other associated documents available on the Promotions website

Booking:
For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

Who is this course for?

This course is for all staff who would like to improve their self-confidence with regard to their career. 

How long is this course?

The course duration is 3.5 hours.

What topics will be covered?

This course focuses on improving self-confidence regarding our careers. Many people experience imposter feelings or a lack of confidence at different times in their careers. This course will equip the attendees with a deeper understanding of how confidence affects people. 

Participants will receive practical evidence-backed tips from positive psychology and cognitive behavioural therapy which can boost confidence in the short and long term. The session will focus on self-reflection to allow the attendees to develop self-awareness, and participants will be given time to reflect at the end of the session to set a goal with 1 action they plan to take to boost their confidence.

For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

Who is this course for?

This programme is for all staff who would like to develop their strategic influencing skills. 

At the end of this programme, participants will be able to: 

• Develop a more strategic approach to leading without authority and influencing as well as demonstrate practical techniques to build influence and impact 
• Understand the essential elements of trust as the foundation of influence & impact, and develop strategies for building trust with others 
• Build their influence & impact through identifying and responding appropriately to stakeholder needs
• Understand differences in others and how to adapt to their communication style 
• Recognise their own style when persuading / influencing others

How long is this course?

The course duration is 1 day.

What topics will be covered?

• What’s the goal – are we clear on what we want to achieve?
• Understanding the heuristics of how we think and why we think in a particular way 
• The What and the Why and the Who and the How
• Self-awareness – a strategic approach
• How people respond – positively and negatively to influence tactics 
• Reading the situation - Overcoming barriers
• Key interpersonal skills, including strategic listening
• Using storytelling in communications
• Styles of influencing 
• Respecting each other’s value

Following the session participants will be provided with resources to further engage in the topic, this may include suggested reading, LinkedIn Learning videos or  other online content and materials to continue your development.

Booking:

For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

Who should attend? This training is only for UCD employees who are, or are likely to be, members of an interview panel. The first part of this course focuses on those who manage and administer the Resourcing Process in UCD. The second part of this course is to assist Hiring Managers to recruit the correct candidates for the role

Description: The first part of this course will assist managers to write a Job Description, use UCD Infohub and provide an introduction to Job Families.  The second part of this course will provide guidance on planning the interview and the structure a formal interview should take, how to deal effectively with difficult situations and how to provide constructive feedback.

Scheduling Notes: 3.5 hour workshop - including a 15-minute break.

Booking:

For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

Who is this course for?
This course is for all staff members interested in developing their coaching skills. Adopting a coaching approach focuses on helping people to do their best thinking. The practice of coaching goes to the heart of developing talent, improving performance, empowering accountability for progress and creating a positive culture. 

What topics will be covered?

• The elements of coaching: attention, intention and great questions
• The role of coaching in developing and supporting a range of stakeholders in a variety of situations (supervision, formal management, peer support, etc.)
• How coaching also benefits the leader (coach) and the whole team
• Using a coaching style – slower pace, silence, listening, asking questions, refraining from giving advice
• Identify solutions to individual challenges/opportunities
• Practice coaching sessions with trainer and/or colleagues

How long is this course?

The total course duration is 3.5 hours. 

Following the session participants will be provided with resources to further engage in the topic, this may include suggested reading, LinkedIn Learning videos or  other online content and materials to continue your development.

Booking:

For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

This Leadership programme has been created to support the delivery of the UCD Strategy 2020-2024, '(opens in a new window)Rising to the Future'. As per our strategy, we commit to rising to meet the global challenges of the future through the excellence and impact of our research, scholarship and innovation, while ensuring every member of our community is enabled to achieve their full potential.  

Our new strategy places a strong and defined emphasis on the pivotal role that developing our faculty and staff will have in the achievement of the four strategic themes. This programme will enhance the quality of leadership and management within the University by supporting our leaders in the development of the skills, knowledge, and behaviours necessary to live and work successfully in the constantly evolving VUCA world (Volatility, Uncertainty, Complexity, and Ambiguity).

This new programme, in conjunction with our external training partner (opens in a new window)Flow Group, has been designed to bring together the Leadership and Management populations of UCD to reflect and plan their individual and collective approaches to navigating the complex landscape.

In order to continue to deliver on UCDs ambitious strategy we need to create a collaborative, agile approach to leadership and management that will foster a culture and environment which actively empowers people to thrive and do their best work.

Booking:

For details of upcoming events or to book your place on available courses, please visit the UCD RISE Leadership and People Management Booking Centre.  Book Here

Please note only eligible participants will have access to book on the UCD RISE Leadership and People Management Programme.

If you have any queries relating to this programme, please contact (opens in a new window)peopledevelopment@ucd.ie 

(opens in a new window)Leading at a Distance

• (opens in a new window)Leading Virtual Meetings

UCD’s e-learning resource LinkedIn Learning web page is available here.

Who is this course for?

This course is for all staff members who are considering engaging in mentoring, or have already identified a mentor and are about to enter a mentoring partnership.

This course will cover how best to set up and maintaining a positive, productive mentoring partnership. The aim of the session is to ensure that all mentees know how to maximise the potential that engaging in a mentoring partnership offers.

During the session, learners will look at the role of both the mentee and mentor, explore the key elements of a successful partnership, identify what they are looking for in a mentor, understand how to approach the mentor and effectively lead the partnership.

At the end of the training learners will feel more confident in moving forward into their mentoring partnerships.

What topics will be covered?

• Identify what you want from this partnership
• The role of the mentor
• Choosing a mentor
• The responsibilities of the mentee
• Benefits of mentoring partnership
• The mentoring agreement
• Essential communication skills

How long is this course?

This is a 3.5 hour workshop.

For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. The 2021/22 training course catalogue will be launched and available to book from the start of the next Academic Year

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

Who is this course for?

This course is for all staff members who are considering engaging in or have agreed to mentor a colleague within UCD.

This course will cover how best to set up and maintaining a positive, productive mentoring partnership. The aim of this session is to ensure that learners understand their role as a mentor and what is required to ensure that both mentee and mentor maximise the potential that engaging in the mentoring partnership offers. 

What topics will be covered?

• The role of the mentor
• The responsibilities of the mentee
• Benefits of mentoring partnership
• The mentoring agreement
• Active listening and questioning techniques
• Mentoring styles-which one is right for you?

How long is this course?

This is a 3.5 hour workshop.

For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

Who is this course for?

This course is for all staff who wish to develop the skills to plan high-energy, creative meetings which achieve more in less time while, at the same time building engagement.

How long is this course?

The course duration is 3.5 hours.

What topics will be covered?

So much work happens in meetings and they both reflect and shape the culture of a team - they are key places where values are experienced. 

• Writing a great agenda that creates interest, helps participants prepare and keep everyone on track
• Effective meeting preparation including shaping strategic objectives
• Designing engaging meetings/finding creative ways to generate discussion and make decisions
• Inclusive meetings 
• Running engaging on-line and hybrid meetings 

Following the session participants will be provided with resources to further engage in the topic, this may include suggested reading, LinkedIn Learning videos or  other online content and materials to continue your development.

Booking:

For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

Who is this course for?

This course is for all staff who would like to develop the skills and confidence to effectively prepare and present their case in different conversational situations for example with senior colleagues or with challenging people.

At the end of this programme, participants will be able to: 

• Actively participate and speak up in critical conversations in a confident and assertive way (on the phone, in small or large groups, in formal or informal settings, face to face or online) 
• Assess other parties better in a conversation and present their case in a way that is more likely to appeal to them
• Know when to speak up and when to use pausing effectively

How long is this course?

The course duration is 1 day.

What topics will be covered?

• Critical Conversations - what are they and what makes them critical? 
• Our reactions to critical conversations 
• Controlling yourself 
• Stages of a conversation 
• What makes an effective conversation? 
• Dynamics and politics 
• Controlling your input and your material - preparation and the 4Fs Model 
• Structure of your point, your demonstration, your presentation
• Handling those challenging situations and dealing with questions
• Getting yourself heard and controlling the discussion
• Having the conversation online
• Putting it into practice with scripted role plays – your own real-life situations

Following the session participants will be provided with resources to further engage in the topic, this may include suggested reading, LinkedIn Learning videos or  other online content and materials to continue your development.

Booking:

For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

Who should attend?
This one hour workshop is aimed at staff wishing to learn more about the below topics.

• What is a research account?
• Proposal support, Grant Registration, Research Finance Office - comparison of roles
• Research Finance Office sections
• How-to: procure, hire staff, procure equipment/services, charge costs to the project, check your balance, etc.
• Guidelines re account management
• Post-award financial support
• Financial claims (cost statements)
• Audit
• Key financial controls
• Contract Completion/Account Closure

• (opens in a new window)Managing Virtual Teams 

Who is this course for?

This course is for all staff who would like to improve their business writing skills. The aim of this course is to help participants to develop their writing so that it is clear, concise, complete and correct.

At the end of this programme, participants will be able to: 

• Get to the point quickly and succinctly
• Write for their reader(s)
• Use plain English
• Punctuate correctly
• Use bullet points effectively
• Eliminate unnecessary negative language
• Communicating positively and clearly
• Focus on “can do” with a clear delivery of “no” when necessary
• Use paragraphs correctly
• Punctuate correctly

How long is this course?

The course duration is 3.5 hours.

What topics will be covered?

• Learn an effective three stage approach to writing emails
• Pinpoint the purpose of the correspondence succinctly 
• Identify, examine, and apply the key principles of business writing
• Identify and apply effective phrasing to all written communication
• Communicate with all stakeholders effectively
• Organise, structure and evaluate materials

Following the session participants will be provided with resources to further engage in the topic, this may include suggested reading, LinkedIn Learning videos or  other online content and materials to continue your development.

Booking:
For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

Permanent and temporary employees of UCD can access LinkedIn Learning our e-learning resource at UCD on your PC, laptop or mobile device (via the app).

To sign in to LinkedIn Learning click (opens in a new window)here and enter your UCD Connect Username and Password.

For further information about LinkedIn Learning at UCD visit our Webpage here.

The UCD Orientation is available for new or recently joined employees. The programme provides information on the UCD strategy, structure and some key services which will help to settle you into working life in UCD. This Hybrid Orientation Programme comprises of a 2.5 hour in person session on Day 1 followed by a 1-hour online session on Day 2 (Note: It will place over 2 consecutive days). 

For more information on what is covered at the session please see the outline from a previous date - UCD Orientation Programme Agenda 2024-2025.

Some resources to help you settle into UCD include the UCD Values and access to the UCD elearning platform can be found (opens in a new window)LinkedIn Learning.  

Booking

Please book via the - New Staff Orientation link.

If you have any queries regarding the Orientation programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext. 4919.

This one hour seminar is aimed at all employees who have commenced work in UCD within the last few months and who are members of the Single Public Service Scheme.  In general, members of the Single Scheme are new entrants to public service on or after 1 January 2013.

Prior to booking please confirm that you are a member of the Single Public Service Pension Scheme.  You can check this on your online pensions record through Employee Self Service on InfoHub.

Booking
For details of upcoming events or to book your place, please visit the  HR Pensions & Retirement booking centre.

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

 Additional Resources:

• UCD Pensions

This one hour seminar is aimed at employees who are in the pre-existing UCD Pension Schemes having joined the Public Sector before 1^st January 2013.  It will provide an overview of the two options available for those interested in voluntarily augmenting their UCD Pension Benefits: Additional Voluntary Contributions and Notional Service Purchase. Please note the Notional Service Option is only available to employees who have a potential of 9 years service in UCD and who joined the Public Sector pre 1^st January 2013.

Note: Prior to booking please confirm that you are not a member of the Single Public Service Pension Scheme.  You can check this on your online pensions record through Employee Self Service on InfoHub.

Booking For details of upcoming events or to book your place, please visit the HR Pensions & Retirement booking centre

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

A one-day PM² Project Management Methodology Overview course and some shorter PM² courses on specific topics are offered by UCD Agile. The courses can be booked viathe UCD Agile Training area on InfoHub (login required).

In addition, regular 90 minute 'Overview of PM² for IT Services Project Management' training sessions are held (contact (opens in a new window)(opens in a new window)UCD's IT PMO Manager to book a place).

Postdoctoral Researchers in UCD have access to tailored career services and to training and development activities that support both their role as a Postdoctoral Fellow and their longer-term career goals. 

The development programme is based on four key competencies: 

• Research and Research Management
• Personal and Professional Excellence
• Teaching Learning and Mentoring
• Innovation and Transferable Skills

Find out more about unique development opportunities for UCD Postdocs on our Development page.

Should you have any queries in relation to Postdoctoral Researchers training in UCD, please contact (opens in a new window)researchcareers@ucd.ie.

Who is this course for?

This training is for all staff who would like to improve their presentation skills. The course is highly practical, with participants delivering presentations during the session which are recorded (and only sent to the individual) by the trainer for comments and feedback. There are also several opportunities throughout the training to work in small groups to deliver presentations and receive/give feedback.

What topics will be covered?

On this course, you will learn how to: 

• Analyse your audience so that you pitch your material at the right level (‘start where the audience is’) 
• Crystallize achievable objectives which drive content and contribute to the achievement of the overall vision of your School or Unit
• Select one of six presentation structures that suits your material 
• Colour your content for impact and memorability 
• Use PowerPoint appropriately and creatively 
• Have online impact 
• Make impactful ‘on the spot’ presentations 
• Present with impact, whether in person or online

How long is this course?

The course duration 1 day.

 Following the session participants will be provided with resources to further engage in the topic, this may include suggested reading, LinkedIn Learning videos or other online content and materials to continue your development.

Booking:
For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

This Leadership programme has been created to support the delivery of the UCD Strategy 2020-2024, '(opens in a new window)Rising to the Future'. As per our strategy, we commit to rising to meet the global challenges of the future through the excellence and impact of our research, scholarship and innovation, while ensuring every member of our community is enabled to achieve their full potential.  

Our new strategy places a strong and defined emphasis on the pivotal role that developing our faculty and staff will have in the achievement of the four strategic themes. This programme will enhance the quality of leadership and management within the University by supporting our leaders in the development of the skills, knowledge, and behaviours necessary to live and work successfully in the constantly evolving VUCA world (Volatility, Uncertainty, Complexity, and Ambiguity).

This new programme, in conjunction with our external training partner (opens in a new window)Flow Group, has been designed to bring together the Leadership and Management populations of UCD to reflect and plan their individual and collective approaches to navigating the complex landscape.

In order to continue to deliver on UCDs ambitious strategy we need to create a collaborative, agile approach to leadership and management that will foster a culture and environment which actively empowers people to thrive and do their best work.

Booking:

For details of upcoming events or to book your place on available courses, please visit the UCD RISE Leadership and People Management Booking Centre.  Book Here

Please note only eligible participants will have access to book on the UCD RISE Leadership and People Management Programme.

If you have any queries relating to this programme, please contact (opens in a new window)peopledevelopment@ucd.ie 

Who should attend?
This one hour workshop is aimed at staff wishing to learn more about the below topics.

• What is a research account?
• Proposal support, Grant Registration, Research Finance Office - comparison of roles
• Research Finance Office sections
• How-to: procure, hire staff, procure equipment/services, charge costs to the project, check your balance, etc.
• Guidelines re account management
• Post-award financial support
• Financial claims (cost statements)
• Audit
• Key financial controls
• Contract Completion/Account Closure

Who is this course for?

This two-day programme is for employees who are considering retirement in the next 24 months. The objective of the two-day programme is to provide participants with an overview of the wide-ranging changes associated with retirement and how they can best prepare for these, as well as guidance regarding personal retirement planning. 

How long is this course?

This is a two-day course on consecutive days

What topics will be covered?

• Planning for retirement
• Health & Lifestyle 
• Psychological Preparation / Social Engagement 
• State Pension and Social Welfare 
• Finance / Money 
• Legal 
• Taxation 

Do I need to prepare anything before or after the session? 

You will be provided with a “Retirement Workbook” which is designed to support the information and the other materials course participants receive as part of their retirement planning course. The exercises within this workbook are structured to help participants collect their thoughts about retirement, reflect on their own personal circumstances and to stimulate different ways of thinking and generate new ideas. Participants are asked to work through the content of this workbook to help them design a meaningful plan for making the most of their time in retirement.

Booking

For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

Who is this course for?

This training is for UCD staff including members of the human research ethics committees, the TMRECs and the URECs. The course focuses on Research Ethics in UCD and the processes that are involved in obtaining a review.

Description: This course is intended to assist staff (including supervisors and researchers) in understanding research ethics in UCD, the processes involved and what obtaining an ethics review entails.  It also provides an overview of reviewing tiers and the difference between a full review and a low risk review.

How long is this course?

1 hour 

Booking: 
For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre.  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)(opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

Who should attend? This course is aimed at staff members whose role involves any form of communication with students.

Description: The aim of this workshop is to equip staff with the knowledge and practical skills to identify and effectively respond to Distressed and/or at Risk Students.  This will facilitate early intervention and increase the likelihood of students being linked with support services which is crucial to their mental health. 

Scheduling Notes: The course which is divided into two parts - Responding to Distressed Students and Responding to At Risk Students and is delivered over 1 full day when delivered in a classroom setting, and over two half-day workshops when delivered using the online platform Zoom. This bespoke training presentation designed for 3rd Level Institutions includes audio- visual scenarios, group and experiential work.

Course Notes: Participants will be sent case scenarios via email ahead of the course which will be used for the group work segment of the training. 

Provider: UCD Student Counselling Service

Booking:

Please note we are awaiting confirmation of 2024-2025 dates.  As soon as these dates are finalised this workshop will be available to book on our booking centre.

For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

Who is this course for?

This course is for People Managers who wish to think more strategically about how they use their time to focus time on high impact tasks. The content will help build self awareness about time patterns and maximise opportunities through strategic delegation, feedback and coaching.

How long is this course?

This course is 3.5 hours in duration.

What topics will be covered?

• Work patterns and the beliefs behind these patterns
• Ways to prioritise the four capacity-building tasks (planning, building relationships, building infrastructure and L&D)
• Weighing and prioritising strategic challenges/opportunities against resources (people/networks/time) 
• Identifying plans to shift the focus of their work to maximise time spent on strategic tasks

For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

• (opens in a new window)Stress Management for Positive Change (Online Learning)

• (opens in a new window)Time Management- Remote Working

The "THRIVE - Leadership in Research" 2024 Programme is a joint initiative between UCD People and Organisation Development and UCD Research in consultation with our training partner 64 Million Artists. This important programme will contribute to the development of our UCD Faculty members at Lecturer/Assistant Professor or Associate Professor level and supports the delivery of UCD’s strategic plans.

The programme equips participants with the skills, knowledge, behaviours and confidence needed to realise their ambitions in UCD. Utilising a holistic approach, it provides a significant opportunity for Assistant Professors/Lecturers and Associate Professors across all disciplines to develop leadership and innovation skills in a group environment with peer-to-peer collaboration and networking.

Find out more about "THRIVE - Leadership in Research" and submit your application on our dedicated webpage.

Who is this course for?

This training is for those who have recently become people managers, including faculty members managing postdoctoral fellows in UCD. Embarking on a new team lead or management role can mean a significant shift in approach, relationships and responsibility. This practical workshop will provide an opportunity to consider how best to support and motivate others and to build the performance of those who report to you through feedback and effective workload management.

By the end of the workshop participants will: 

• Feel more confident in their management skills 
• Have learned a practical approach to delegating to their team 
• Understand how to support and motivate others 
• Have had the opportunity to practice giving and receiving feedback 

How long is this course?

The course is 1 day in duration.

What topics will be covered?

This workshop will support you to gain clarity and purpose as you move into your new role, developing an understanding of the core mindset and skills necessary for success as you manage those around you.
This workshop will focus on 3 key management skills: 

1. Delegation/workload management 
2. Supporting and motivating others 
3. Receiving and providing feedback. 

This workshop will be interactive, including experiential activities, individual work and group work and scenario-based practice to bring learning to life. Participants will be asked to reflect on their experiences, explore approaches and ideas, and create practical action plans that will address their individual work needs.

Following the session participants will be provided with resources to further engage in the topic, this may include suggested reading, LinkedIn Learning videos or other online content and materials to continue your development.

For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

Who is this course for?

This course is aimed at all staff members. The workshop will help participants to better understand the importance of developing psychological safety for teams and utilise a model to monitor how they are building and maintaining trust amongst peers.

How long is this course?

The course duration is 3.5 hours.

What topics will be covered?

• The concepts of trust and psychological safety from a work perspective
• The Trust Triangle; the overlap between trust and psychological safety 
• Participants will be challenged to reflect and explore the concepts of Trust and Trustworthiness
• Participants will be given the opportunity to evaluate where they and their team members may be on a psychological safety measurement and the implications of the result

For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

Who is this course for?

This course is for all staff members who wish to develop skills to plan, prioritise and manage their time effectively.  You will learn to identify time wasters and stealers and put in place time management practices to deal with these.

How long is this course?

The course duration is 3.5 hours.

What topics will be covered?

• Living in the present 
• The hard facts about time
• The priority matrix
• Planning & managing time & handling interruptions
• Finding time for high leverage tasks

For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

Who is this course for?
This course is for all members of staff who would like to improve the effectiveness of their written communication. 

What topics will be covered?

This course will focus on developing the following skills which relate to communicating effectively in written documentation:

• How to produce a clear writing plan 
• Overcome the 3 common flaws in business writing: Grammar Gaffs, Crazy Words & Daft Logic 
• Develop structure & format in written communication 
• Produce clear, persuasive arguments 
• Make writing documents attractive to readers

How long is this course?
The course duration is 3.5 hours.

Following the session participants will be provided with resources to further engage in the topic, this may include suggested reading, LinkedIn Learning videos or other online content and materials to continue your development.

Booking:
For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.