Course Catalogue A-Z

Who is this course for?

This course is for all staff who would like to develop communication skills and strategies to enhance their influence and impact at work.

How long is this course?

The course duration is 3.5 hours.

What topics will be covered?

• Understanding the links between communication and neuroscience
• Learning the role of emotional intelligence in communication
• Exploring our own communication style and those of others
• Developing and practicing our communication skills
• Practicing assertive communication
• Enhancing our communications for impact.

Following the session participants will be provided with resources to further engage in the topic, this may include suggested reading, LinkedIn Learning videos or other online content and materials to continue your development.

Booking:

For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext. 4919.

Begin your AI journey here and explore our collection of curated information and resources to deepen your understanding. 

Whether you are new to AI or looking to expand your expertise here you will find links to foundational knowledge, key concepts, best practices and guides.

• UCD Teaching and Learning Generative AI
• (opens in a new window)Investigating AI Tools in Higher Education - Faculty Guide
• (opens in a new window)UCD Library AI Guide 
• UCD AI Governance Principles
• UCD IT Services - AI Services
• LinkedIn Learning Resources: (opens in a new window)Getting Started with Gemini

This development programme is designed for newly appointed Assistant Professors. The programme is launched in two phases in the academic year - September and January and is open to Assistant Professors for the first 12 months of their appointment to their faculty role. 

For further information, see the dedicated Newly Appointed Assistant Professors Development Programme page.

Aurora is a leadership development programme for those who identify as female. The programme is designed to introduce key leadership topics and skills through a series of workshops, complemented by networking, action learning sets and mentorship, which is a key part of the programme design.

The HR People and Organisation Development Team support the UCD Aurora cohort by hosting several in-person events including, mentee training. 

For further information visit the Aurora section on the Leadership and People Management webpage.

Should you have any queries in relation to Aurora in UCD, please contact (opens in a new window)peopledevelopment@ucd.ie.

If you have questions relating to other leadership or management development please discuss this with your Line Manager or Head of School/Unit at your annual P4G conversation.

Who is this course for?

This course is for team members who wish to better understand how effective teams operate. At the end of this programme, participants will understand the stages of team development and what should be happening at each stage to move the team forward. They will learn to identify the role each person plays on the team, the responsibilities of individuals and the team and have increased self and team awareness. They will also understand different behaviour types in teams.

How long is this course?

The course duration is 3.5 hours.

What topics will be covered?

• Characteristics of Effective Teams
• Stages of Team Development
• Team Roles and Synergy
• Values of each Role to a Team
• Interactions between Roles
• Trust in Teams.

For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

Who is this course for?

This training is suitable for learners who want to understand the fundamentals of a personal brand, the branding process and how to select the appropriate tools and techniques to use.

How long is this course?

The course is 7 hours in duration.

The specific skills focused on in the programme are:

• Being authentic
• Using your strengths
• Communicating for impact
• Positioning oneself.

What topics will be covered?

During the session, participants will work through a series of exercises to uncover their uniqueness and will be able to articulate this and apply it to opportunities available at work. They will leave with enhanced clarity, confidence and conciseness in articulating their brand to themselves and others. They will have an action plan to work to continually enhance their brand and maximise relevant opportunities.

For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

Who is this course for?

This course is for all staff who would like to re-evaluate their work habits and explore how they can build their resilience practice, enabling them to minimise the barriers of resilience and maximise the enablers of resilience. 

The course is designed to provide participants with the opportunity to reflect on their current work practices, provide a framework that can enable them to prioritise their energy, maintain their wellbeing and focus on achieving high levels of performance. 

How long is this course?

This course is 3.5 hours in duration.

What topics will be covered?

This workshop will focus on the work and research of (opens in a new window)The Resilience Dynamic® including the key enablers and barriers to building our personal resilience. Participants will learn how to incorporate simple techniques into their weekly and daily work to enable them to balance well-being and productivity. Participants will share ideas and challenges and will generate a practical personal action plan aimed at building their resilience habits. 

By the end of the workshop participants will: 

• Have raised their awareness of their current work practices and how they are contributing to their existing levels of resilience 
• Have explored the barriers that can result in lower levels of well-being and productivity at work
• Have developed an understanding of how they can resource themselves by investing in habits and enablers of resilience
• Have learned practical tips that can be incorporated into weekly planning to maximise productivity.

Following the session participants will be provided with resources to further engage in the topic, this may include suggested reading, LinkedIn Learning videos or other online content and materials to continue your development.

Booking:

For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

• (opens in a new window)Building Resilience (Online Learning)

Who is this course for?

This course is designed for staff who would like to learn about Change Management, but will be particularly useful for those who are working on change initiatives in their Schools / Units or across UCD more broadly.

How long is this course?
The course duration is 3.5 hours.

What topics will be covered?
The workshop will cover the following topics:

This practical workshop will cover the following topics, working through a hypothetical UCD Case Study

• What is Change Management?
• How to implement the Prosci Change Management framework in a project (with a focus on the 3-Phase Approach, ADKAR and Change Impact Assessments)
• Introduction to the UCD Change Management Toolkit.

Booking:
For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)(opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)(opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

Who is this course for?

Well-planned and effective change management communication is essential in helping people move from where they are today to the desired “future state.” This half-day course is designed for staff who would like to learn about how to design and implement a communications strategy during times of change.

How long is this course?
The course duration is 3.5 hours.

What topics will be covered?
The workshop will cover the following topics:

• The strategic importance of effective communication in facilitating successful change initiatives
• Communication planning and crafting messages
• Managing resistance to change
• Two way communication - active listening and building trust.

Booking:
For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)(opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)(opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

Who is this course for?

The course is designed to help people reach a better understanding of how they can embrace change proactively, fostering a more adaptable and resilient approach to change.

How long is this course?
The course duration is 3.5 hours.

What topics will be covered?

• Understanding the emotional stages associated with change and the factors that can influence our response to change.
• Identifying personal barriers to change and applying strategies to alter our mindsets when faced with change.
• Utilising effective techniques to support yourself and others through transitions.

Booking:
For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)(opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)(opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

Who is this course for?

This course is aimed at all staff.

How long is this course?

This course is 2 hours in duration.

What topics will be covered?

​What you should do before, during and after your interview to maximise your chance of success and help you to become more confident in your own capabilities.

Following the session participants will be provided with resources to further engage in the topic, this may include suggested reading, LinkedIn Learning videos or other online content and materials to continue your development.

Booking:

For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

Who should attend? 

This course is aimed at all staff.

How long is this course?

This course is 2 hours in duration.

What topics will be covered?

This 2 hour course will guide participants on the Do's and Don'ts of putting together an effective CV and cover letter.  It will assist in gaining an understanding of what Hiring Managers are looking for and how to present your skills and experience in an impactful way. The course will also provide advice and guidance to participants on how to look for roles based on your skillset and career goals.

Following the session participants will be provided with resources to further engage in the topic, this may include suggested reading, LinkedIn Learning videos or  other online content and materials to continue your development.

Booking:

For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

Who is this course for?

This course is for all staff who wish to improve their critical thinking and logical reasoning for better analysis, evaluation and communication in workplace situations. The programme develops the critical and analytical thinking skills needed to correctly decipher information to influence and activate competent thinking into practical application.

By the end of this course, learners will:

• Understand critical thinking, its purpose and presentation and the difference between critical thinking and AI
• Be able to critically assess heuristics and biases when analysing information
• Use Socratic questioning to understand the core and scope of any situation 
• Producing clear, structured argument mapping in support of your ideas
• Develop quick thinking on your feet to ‘thrive under pressure’.

How long is this course?

The course duration is 3.5 hours.

What topics will be covered?

• Using clear reasoning: Making sense of goals 
• Use the ‘Tree Diagram’ technique to produce clear, structured arguments
• Learn different styles and structure of argument to produce powerful rational persuasion 
• Overcoming False Reasoning: Using cool logic in hot situations
• Learning to deal with false reasoning in meetings and discussions
• Heuristics: shortcut thinking 
• Introduction to Socratic questioning.

Following the session participants will be provided with resources to further engage in the topic, this may include suggested reading, LinkedIn Learning videos or other online content and materials to continue your development.

Booking: 

For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

Who is this course for?

This course is for all staff with a customer service focus who would like to develop their skillset around managing challenging situations in their work.

How long is this course?

The course duration is 3.5 hours.

What topics will be covered?

• Communicating professionally under pressure
• Structuring difficult conversations and complaint handling
• Developing confident, empathetic communications
• Dealing with emotionally charged situations
• Building resilience, emotional regulation and managing stress.

Following the session participants will be provided with resources to further engage in the topic, this may include suggested reading, LinkedIn Learning videos or other online content and materials to continue your development.

Booking:

For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

• (opens in a new window)Developing Resourcefulness

Who is this course for?

This course is designed for those in a leadership position who wish to learn about how to build their emotional intelligence.  Leaders with high emotional intelligence are better at understanding and managing their own emotions as well as empathising with others. This helps to create a positive work environment and fosters trust and collaboration. 

How long is this course?

The course duration is 7 hours.

What topics will be covered?

• Understanding Emotional Intelligence (EQ)
• Recognising how emotion and reason work together to create intelligent behaviour
• Realising the importance of emotional intelligence for leaders
• Measuring your emotional intelligence
• Understanding your EQ strengths and limitations
• Learning the impact of the 10 competencies in action: and what good looks like
• Linking emotional intelligence, positive mental health and wellbeing.

Following the session participants will be provided with resources to further engage in the topic, this may include suggested reading, LinkedIn Learning videos or other online content and materials to continue your development.

Booking:

For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

Who is this course for?

This training is for managers of teams or those who manage projects. The aim is to develop techniques and provide insights into the core elements for effective teamwork and how these can be boosted through clear actions. This engaging workshop will feature practical tools and techniques and enable participants to reflect on their teams current practices and create an action plan of practical steps to enhance cohesion and performance.

How long is this course?

The course is 7 hours in duration.

What topics will be covered?

• Tuckman’s stages of Team Development model and how teams can transition skillfully between stages over their lifecycle
• “Lencioni’s Five Dysfunctions of Team” model to explore teams and best practice
• How trust can be developed within a team and psychological safety can be fostered and maintained.
• How conflict and constructive differing can enhance team effectiveness
• How to create a team charter to strengthen team working.

Following the session participants will be provided with resources to further engage in the topic, this may include suggested reading, LinkedIn Learning videos or other online content and materials to continue your development.

Booking:

For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. The 2024/25 training course catalogue will be launched and available to book from the start of the next Academic Year

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext. 4919.

Who should attend? 
This two-hour workshop is aimed at Faculty intending on applying for promotion in the near future.

What topics will be covered?

These workshops provide advice on the process to potential candidates who are considering applying for promotion. The session includes guidance on understanding the Faculty Promotions Process, the Development Framework for Faculty and the online application process. Faculty who are considering applying for promotion are encouraged to attend a workshop in advance of submitting their application.

Candidates for promotion may apply for promotion through the following pathways:

Lecturer/Assistant Professor → Associate Professor

Associate Professor → Professor

Professor → Full Professor

Course Notes: Faculty attending this workshop are encouraged to familiarise themselves with the Faculty Promotions Policy, Development Framework for Faculty and other associated documents available on the Promotions website

Booking:
For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

Who is this course for?

This course is for all staff who would like to develop their skills in key areas of communication and interpersonal effectiveness, in particular, public speaking.

How long is this course?

The course duration is 7 hours.

What topics will be covered?

• Learning why speaking up feels hard: exploring the fears around public speaking
• Embracing our voice and vulnerability 
• Practicing public speaking techniques from music: Using songwriting and performance as a gateway to public speaking
• Working with breath control, pacing and projection
• Learning about the storytelling arc, using narrative structure for engaging delivery
• Embracing imperfection and vulnerability as strengths in communication.

Please note:  This training course includes practical, on-the-spot skill application to reinforce learning. Participants will be expected to engage in real-time exercises and practice tasks during the course.

Following the session participants will be provided with resources to further engage in the topic, this may include suggested reading, LinkedIn Learning videos or other online content and materials to continue your development.

Booking:

For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact peopledevelopment@ucd.ie or call ext 4919.

Who is this course for?

This course is for all staff who would like to learn about tools for strategic thinking and communication to help them work more strategically.

How long is this course?

The course duration is 3.5 hours.

What topics will be covered?

• Understanding strategic vs tactical thinking
• Applying tools to think more strategically in your day-to-day work
• Exploring strategic communication
• Exploring key strategic skills including: systems thinking, future focus and critical questioning skills
• Reflecting on how your role connects to the broader university strategy.

Following the session participants will be provided with resources to further engage in the topic, this may include suggested reading, LinkedIn Learning videos or other online content and materials to continue your development.

Booking:

For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

Who is this course for?

This course is for all staff who are interested in building confidence, enhancing their communication skills and unlocking their authentic voice.

How long is this course?

The course duration is 3.5 hours.

What topics will be covered?

• Warming up the voice: breathing exercises to help relaxation and voice connection
• Using play-based mechanisms to free up the body, mind and voice
• Speaking with clarity 
• Developing an awareness of physical movement 
• Unlocking colourful and memorable voice communication
• Communicating openly using body language
• Personalising communication using storytelling
• Engaging your audience.

Please note: This training course includes practical, on-the-spot skill application to reinforce learning. Participants will be expected to engage in real-time exercises and practice tasks during the course.

Following the session participants will be provided with resources to further engage in the topic, this may include suggested reading, LinkedIn Learning videos or other online content and materials to continue your development.

Booking:

For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

Who is this course for?

This course is for all staff who wish to equip themselves with practical strategies to overcome self-doubt, boost confidence, and cultivate a positive mindset. 

How long is this course? 

The course duration is 3.5 hours.

What topics will be covered?

• Understanding Imposter Syndrome
• Identifying psychological factors contributing to Imposter Syndrome
• Building confidence and self-esteem
• Overcoming perfectionism and excessive self-monitoring
• Moving forward with confidence - cognitive and behavioural techniques.

Following the session participants will be provided with resources to further engage in the topic, this may include suggested reading, LinkedIn Learning videos or other online content and materials to continue your development.

Booking:

For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

Who is this course for?

This course is for all staff who would like to build their skills in innovation and creative thinking.

How long is this course?

The course duration is 7 hours.

What topics will be covered?

• Identifying Challenges that require creative solutions
• Applying new methodologies to problem solving
• Using techniques to get insights from stakeholders before designing a solution
• Utilising ideation techniques to generate, develop and prototype new ideas
• Testing and pitching your overview of the chosen solution.

Please note: this is a highly interactive workshop, where  participants will actively direct and engage with role plays, creating a dynamic, experiential learning environment.

Following the session participants will be provided with resources to further engage in the topic, this may include suggested reading, LinkedIn Learning videos or other online content and materials to continue your development.

Booking:

For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

Who should attend? This training is only for staff who are, or are likely to be, members of an interview panel. The first part of this course focuses on those who manage and administer the Resourcing Process in UCD. The second part of this course is to assist Hiring Managers to recruit the correct candidates for the role

Description: The first part of this course will assist managers to write a Job Description, use UCD Infohub and provide an introduction to Job Families.  The second part of this course will provide guidance on planning the interview and the structure a formal interview should take, how to deal effectively with difficult situations and how to provide constructive feedback.

How long is this course?: 3.5 hour workshop - including a 15-minute break.

Please note we are awaiting confirmation of 2025-2026 dates.  As soon as these dates are finalised this workshop will be available to book on our booking centre.

Booking:

For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

Who is this course for?

This course is for all staff interested in developing their coaching skills. Adopting a coaching approach focuses on helping people to do their best thinking. The practice of coaching goes to the heart of developing talent, improving performance, empowering accountability for progress and creating a positive culture. 

How long is this course?

The total course duration is 3.5 hours. 

What topics will be covered?

• The elements of coaching: attention, intention and great questions
• The role of coaching in developing and supporting a range of stakeholders in a variety of situations (supervision, formal management, peer support, etc.)
• How coaching also benefits the leader (coach) and the whole team
• Using a coaching style – slower pace, silence, listening, asking questions, refraining from giving advice
• Identify solutions to individual challenges/opportunities
• Practice coaching sessions with trainer and/or colleagues.

Following the session participants will be provided with resources to further engage in the topic, this may include suggested reading, LinkedIn Learning videos or  other online content and materials to continue your development.

Booking:

For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

The RISE programme is designed for all Senior Leaders and People Managers across UCD.

This Leadership Programme, originally designed to empower leaders in achieving the goals of our 2020-2024 Strategy, has been modified to align with our ambitious new UCD Strategy to 2030 ‘Breaking Boundaries’. This exciting new phase focuses on cultivating leaders who can effectively address critical global challenges by pushing the boundaries of existing knowledge within our institution..

We commit to combining creatively across disciplines and working with partners to drive impact and excellence in the education and research that we deliver, while ensuring every member of our community is enabled to achieve their full potential.

RISE is delivered by our strategic partners (opens in a new window)Flow Group. The modules are designed to facilitate participants coming together to reflect and plan their individual and collective approaches to navigating an ever-changing and complex landscape, and each session includes personal reflection, action planning, small group conversation, idea generation and discussion.

Booking your place on RISE
To book your place on any of the RISE offerings please visit the dedicated RISE Booking Portal available to People Managers and Senior Leaders.

Please note only eligible participants will have access to book on the UCD RISE Leadership and People Management Programme.

If you have any queries relating to this programme, please contact (opens in a new window)peopledevelopment@ucd.ie 

(opens in a new window)Leading at a Distance

• (opens in a new window)Leading Virtual Meetings

UCD’s e-learning resource LinkedIn Learning web page is available here.

Who is this course for?

This course is for all staff who are considering engaging in mentoring, or have already identified a mentor and are about to enter a mentoring partnership.

This course will cover how best to set up and maintaining a positive, productive mentoring partnership. The aim of the session is to ensure that all mentees know how to maximise the potential that engaging in a mentoring partnership offers.

During the session, participants will look at the role of both the mentee and mentor, explore the key elements of a successful partnership, identify what they are looking for in a mentor, understand how to approach the mentor and effectively lead the partnership.

At the end of the training participants will feel more confident in moving forward into their mentoring partnerships.

What topics will be covered?

• Identify what you want from this partnership
• The role of the mentor
• Choosing a mentor
• The responsibilities of the mentee
• Benefits of mentoring partnership
• The mentoring agreement
• Essential communication skills.

How long is this course?

The course duration is 3.5 hours.

For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. The 2021/22 training course catalogue will be launched and available to book from the start of the next Academic Year

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

Who is this course for?

This course is for all staff who are considering engaging in or have agreed to mentor a colleague within UCD.

This course will cover how best to set up and maintaining a positive, productive mentoring partnership. The aim of this session is to ensure that learners understand their role as a mentor and what is required to ensure that both mentee and mentor maximise the potential that engaging in the mentoring partnership offers. 

What topics will be covered?

• The role of the mentor
• The responsibilities of the mentee
• Benefits of mentoring partnership
• The mentoring agreement
• Active listening and questioning techniques
• Mentoring styles-which one is right for you?

How long is this course?

The course duration is 3.5 hours.

For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

Who is this course for?

This course is for all staff who wish to develop the skills to plan high-energy, creative meetings which achieve more in less time while, at the same time building engagement.

How long is this course?

The course duration is 3.5 hours.

What topics will be covered?

So much work happens in meetings and they both reflect and shape the culture of a team - they are key places where values are experienced. 

• Writing a great agenda that creates interest, helps participants prepare and keep everyone on track
• Effective meeting preparation including shaping strategic objectives
• Designing engaging meetings/finding creative ways to generate discussion and make decisions
• Inclusive meetings 
• Achieve better outcomes in less time, while building team strength and commitment.

Following the session participants will be provided with resources to further engage in the topic, this may include suggested reading, LinkedIn Learning videos or other online content and materials to continue your development.

Booking:

For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

Who is this course for?

This course is for all staff who would like to develop the skills and confidence to have the conversation they most dread – online or face to face.

At the end of this programme, participants will be able to: 

• Actively participate and speak up in critical conversations in a confident and assertive way (on the phone, in small or large groups, in formal or informal settings, face to face or online) 
• Assess other parties better in a conversation and present their case in a way that is more likely to appeal to them
• Know when to speak up and when to keep quiet
• Gain the confidence to prepare and make their case in the presence of more senior people and with those who challenge them with difficult questions
• Know when and how to “Say No!”

How long is this course?

The course duration is 7 hours.

What topics will be covered?

• Critical Conversations - what are they and what makes them critical? 
• Our reactions to critical conversations 
• Controlling yourself 
• Stages of a conversation 
• What makes an effective conversation? 
• Dynamics and politics 
• Controlling your input and your material - preparation and the 4Fs Model 
• Structure of your point, your demonstration, your presentation
• Handling those challenging situations and dealing with questions
• Getting yourself heard and controlling the discussion
• Having the conversation online
• Putting it into practice with scripted role plays – your own real-life situations.

Following the session participants will be provided with resources to further engage in the topic, this may include suggested reading, LinkedIn Learning videos or other online content and materials to continue your development.

Booking:

For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

Who should attend?
This one hour workshop is aimed at staff wishing to learn more about the below topics.

• What is a research account?
• Proposal support, Grant Registration, Research Finance Office - comparison of roles
• Research Finance Office sections
• How-to: procure, hire staff, procure equipment/services, charge costs to the project, check your balance, etc.
• Guidelines re account management
• Post-award financial support
• Financial claims (cost statements)
• Audit
• Key financial controls
• Contract Completion/Account Closure

• (opens in a new window)Managing Virtual Teams 

Who is this course for?

This course is designed for people managers who are seeking to strengthen their capability in navigating complex and sensitive workplace conversations.

How long is this course?

The course duration is 3.5 hours.

What topics will be covered?

• Understanding the dynamics of difficult conversations
• Increasing self-awareness and adaptability in high-pressure or sensitive conversations
• Developing active listening and empathetic communication
• Structuring conversations clearly and assertively
• Managing emotional responses and de-escalating tension
• Delivering constructive feedback effectively
• Navigating conflict towards positive outcomes
• Enhancing non-verbal communication awareness.

Please note: This is a highly interactive workshop, where  participants will actively direct and engage with role plays, creating a dynamic, experiential learning environment.

Following the session participants will be provided with resources to further engage in the topic, this may include suggested reading, LinkedIn Learning videos or other online content and materials to continue your development.

Booking:

For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

Permanent and temporary employees of UCD can access LinkedIn Learning our e-learning resource at UCD on your PC, laptop or mobile device (via the app).

To sign in to LinkedIn Learning click (opens in a new window)here and enter your UCD Connect Username and Password.

For further information about LinkedIn Learning at UCD visit our Webpage here.

The UCD Orientation is available for new or recently joined employees. The programme provides information on the UCD strategy, structure and some key services which will help to settle you into working life in UCD. This Hybrid Orientation Programme comprises of a 2.5 hour in person session on Day 1 followed by a 1-hour online session on Day 2 (Note: It will place over 2 consecutive days). 

For more information on what is covered at the session please see the outline from a previous date - UCD Orientation Programme Agenda 2024-2025.

Some resources to help you settle into UCD include the UCD Values and access to the UCD e-learning platform  (opens in a new window)LinkedIn Learning.  

Booking

Please book via the - New Staff Orientation link.

If you have any queries regarding the Orientation programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext. 4919.

This one hour seminar is aimed at all employees who have commenced work in UCD within the last few months and who are members of the Single Public Service Scheme.  In general, members of the Single Scheme are new entrants to public service on or after 1 January 2013.

Prior to booking please confirm that you are a member of the Single Public Service Pension Scheme.  You can check this on your online pensions record through Employee Self Service on InfoHub.

Booking
For details of upcoming events or to book your place, please visit the  HR Pensions & Retirement booking centre.

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

 Additional Resources:

• UCD Pensions

This one hour seminar is aimed at employees who are in the pre-existing UCD Pension Schemes having joined the Public Sector before 1^st January 2013.  It will provide an overview of the two options available for those interested in voluntarily augmenting their UCD Pension Benefits: Additional Voluntary Contributions and Notional Service Purchase. Please note the Notional Service Option is only available to employees who have a potential of 9 years service in UCD and who joined the Public Sector pre 1^st January 2013.

Note: Prior to booking please confirm that you are not a member of the Single Public Service Pension Scheme.  You can check this on your online pensions record through Employee Self Service on InfoHub.

Booking For details of upcoming events or to book your place, please visit the HR Pensions & Retirement booking centre

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

A one-day PM² Project Management Methodology Overview course and some shorter PM² courses on specific topics are offered by UCD Agile. The courses can be booked via the UCD Agile Training area on InfoHub (login required).

In addition, regular 90 minute 'Overview of PM² for IT Services Project Management' training sessions are held (contact (opens in a new window)(opens in a new window) UCD's IT PMO Manager to book a place).

Postdoctoral Researchers in UCD have access to tailored career services and to training and development activities that support both their role as a Postdoctoral Fellow and their longer-term career goals. 

The development programme is based on four key competencies: 

• Research and Research Management
• Personal and Professional Excellence
• Teaching Learning and Mentoring
• Innovation and Transferable Skills

Find out more about unique development opportunities for UCD Postdocs on our Development page.

Should you have any queries in relation to Postdoctoral Researchers training in UCD, please contact (opens in a new window)researchcareers@ucd.ie.

Who is this course for?

This course is for all staff who wish to learn how to craft their presentations with a clear and logical structure and make the most of delivery skills to enhance the impact of their presentation.

How long is this course?

The course duration is 3.5 hours.

What topics will be covered?

• Designing a comprehensive and succinct presentation 
• Presenting as yourself
• Effectively managing your audience
• Designing and using effective PowerPoint slides and other visual aids
• Using storytelling effectively
• Closing your presentation with confidence, conviction and clarity.

Please note:  This training course includes practical, on-the-spot skill application to reinforce learning. Participants will be expected to engage in real-time exercises and practice tasks during the course.

Following the session participants will be provided with resources to further engage in the topic, this may include suggested reading, LinkedIn Learning videos or other online content and materials to continue your development.

Booking:

For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

Who is this course for?

This course is for all staff who would like to build their confidence and skills in designing and delivering presentations. 

How long is this course?

The course duration is 7 hours.

What topics will be covered?

• Knowing your audience and designing tailored presentations
• Focusing presentation content on intended outcomes
• Delivering confident and engaging presentations
• Practising visual, vocal and verbal communication channels to enhance clarity, credibility, and memorability
• Managing questions and audience dynamics 
• Reflecting on personal development areas for future presentations.

Please note: Participants of this session will be asked to prepare a short presentation in advance and participate in practice presentations, role play and giving and receiving feedback.

Following the session participants will be provided with resources to further engage in the topic, this may include suggested reading, LinkedIn Learning videos or other online content and materials to continue your development.

Booking:
For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

The RISE programme is designed for all Senior Leaders and People Managers across UCD.

This Leadership Programme, originally designed to empower leaders in achieving the goals of our 2020-2024 Strategy, has been modified to align with our ambitious new UCD Strategy to 2030 ‘Breaking Boundaries’. This exciting new phase focuses on cultivating leaders who can effectively address critical global challenges by pushing the boundaries of existing knowledge within our institution..

We commit to combining creatively across disciplines and working with partners to drive impact and excellence in the education and research that we deliver, while ensuring every member of our community is enabled to achieve their full potential.

RISE is delivered by our strategic partners (opens in a new window)Flow Group. The modules are designed to facilitate participants coming together to reflect and plan their individual and collective approaches to navigating an ever-changing and complex landscape, and each session includes personal reflection, action planning, small group conversation, idea generation and discussion.

Booking your place on RISE
To book your place on any of the RISE offerings please visit the dedicated RISE Booking Portal available to People Managers and Senior Leaders.

Please note only eligible participants will have access to book on the UCD RISE Leadership and People Management Programme.

If you have any queries relating to this programme, please contact (opens in a new window)peopledevelopment@ucd.ie 

Who should attend? 
This one hour workshop is aimed at staff wishing to learn more about the below topics.

• What is a research account?
• Proposal support, Grant Registration, Research Finance Office - comparison of roles
• Research Finance Office sections
• How-to: procure, hire staff, procure equipment/services, charge costs to the project, check your balance, etc.
• Guidelines re account management
• Post-award financial support
• Financial claims (cost statements)
• Audit
• Key financial controls
• Contract Completion/Account Closure.

Who is this course for?

This two-day programme is for all staff considering retirement in the next 24 months. The objective of the two-day programme is to provide participants with an overview of the wide-ranging changes associated with retirement and how they can best prepare for these, as well as guidance regarding personal retirement planning. 

How long is this course?

This is a two-day course on consecutive days.

What topics will be covered?

• Planning for retirement
• Health & Lifestyle 
• Psychological Preparation / Social Engagement 
• State Pension and Social Welfare 
• Finance / Money 
• Legal 
• Taxation.

You will be provided with a “Retirement Workbook” which is designed to support the information and the other materials course participants receive as part of their retirement planning course. The exercises within this workbook are structured to help participants collect their thoughts about retirement, reflect on their own personal circumstances and to stimulate different ways of thinking and generate new ideas. Participants are asked to work through the content of this workbook to help them design a meaningful plan for making the most of their time in retirement.

Following the session participants will be provided with resources to further engage in the topic, this may include suggested reading, LinkedIn Learning videos or other online content and materials to continue your development.

Booking

For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

Who is this course for?

This training is for UCD staff including members of the human research ethics committees, the TMRECs and the URECs. The course focuses on Research Ethics in UCD and the processes that are involved in obtaining a review.

Description: This course is intended to assist staff (including supervisors and researchers) in understanding research ethics in UCD, the processes involved and what obtaining an ethics review entails.  It also provides an overview of reviewing tiers and the difference between a full review and a low risk review.

How long is this course?

1 hour in duration.

Booking: 
For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)(opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

Who should attend? This course is aimed at staff members whose role involves any form of communication with students.

Description: The aim of this workshop is to equip staff with the knowledge and practical skills to identify and effectively respond to Distressed and/or at Risk Students.  This will facilitate early intervention and increase the likelihood of students being linked with support services which is crucial to their mental health. 

Scheduling Notes: The course which is divided into two parts - Responding to Distressed Students and Responding to At Risk Students and is delivered over 1 full day when delivered in a classroom setting, and over two half-day workshops when delivered using the online platform Zoom. This bespoke training presentation designed for 3rd Level Institutions includes audio- visual scenarios, group and experiential work.

Course Notes: Participants will be sent case scenarios via email ahead of the course which will be used for the group work segment of the training. 

Provider: UCD Student Counselling Service

Please note we are awaiting confirmation of 2025-2026 dates.  As soon as these dates are finalised this workshop will be available to book on our booking centre.

Booking:

For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

Who is this course for?

This course is for all staff in leadership roles. The aim of this workshop is to assist in developing high performance through people. 

How long is this course?

The course duration is 3.5 hours.

What topics will be covered?

• Using your passion to control your emotions
• Honing your independent thinking 
• Leading with innovative thinking
• Discovering innovative ideas 
• Connecting to the thinking of others
• Developing a sharp focus
• Asking the right questions
• Leading by communicating ideas clearly.

Following the session participants will be provided with resources to further engage in the topic, this may include suggested reading, LinkedIn Learning videos or other online content and materials to continue your development.

Booking:

For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

Who is this course for?

This course is designed for all staff who would like to develop their skills in identifying, analysing and communicating with stakeholders.  

How long is this course?

The course duration is 3.5 hours.

What topics will be covered?

• Evaluating the roles of stakeholders
• Determining their communication and support requirements
• Creating a stakeholder matrix and developing an appropriate comms management plan
• Recognising conflicts and employing appropriate conflict resolution approaches
• Developing change management plans aligned with stakeholder needs
• Development of a stakeholder engagement strategy.

Following the session participants will be provided with resources to further engage in the topic, this may include suggested reading, LinkedIn Learning videos or other online content and materials to continue your development.

Booking:

For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

Who is this course for?

This course is for all staff who want to take a strategic approach to their time management in order to better manage their workload.

How long is this course?

The course duration is 3.5 hours.

What topics will be covered?

• Evaluating your personal time management patterns
• Categorising your workload into deliverables, strategic work and maintenance tasks
• Identifying time-wasters and their root causes
• Reallocating time toward future-focused activities
• Identifying behaviours that will increase your strategic impact 
• Linking practical tips to leadership effectiveness, delegation, and stakeholder management
• Creating a detailed action plan to address an upcoming strategic opportunity.

Following the session participants will be provided with resources to further engage in the topic, this may include suggested reading, LinkedIn Learning videos or other online content and materials to continue your development.

Booking:

For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

• (opens in a new window)Stress Management for Positive Change (Online Learning)

Who is this course for?

This course is for all staff who want to take more initiative at work and learn creative strategies that will help them develop confidence in taking action.

How long is this course?

The course duration is 3.5 hours.

What topics will be covered?

• Exploring initiative and the barriers to taking it
• Working towards a growth mindset vs a fixed mindset
• Stimulating your creativity at work
• Reframing confidence and bravery as outcomes of action
• Promoting a more dynamic, innovative, and adaptable work environment. 

Following the session participants will be provided with resources to further engage in the topic, this may include suggested reading, LinkedIn Learning videos or other online content and materials to continue your development.

Booking:

For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

Who is this course for?

This course is for all staff who would like to develop techniques for managing stress in the workplace.

How long is this course?

The course duration is 7 hours.

What topics will be covered?

• Understanding stress and its impact
• Realising the power of our thoughts when dealing with stress
• Examining your personal triggers and finding ways to take back control
• Harnessing stress as a positive force for change
• Strengthening the connection between values and behaviours
• Exploring positive psychology and its value in managing stress
• Creating new habits and a robust resilience and wellness plan.

Following the session participants will be provided with resources to further engage in the topic, this may include suggested reading, LinkedIn Learning videos or other online content and materials to continue your development.

Booking:

For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

• (opens in a new window)Time Management- Remote Working

The "THRIVE - Leadership in Research" Programme is a joint initiative between UCD People and Organisation Development and UCD Research in consultation with our training partner 64 Million Artists. This important programme will contribute to the development of our UCD Faculty members at Lecturer/Assistant Professor or Associate Professor level and supports the delivery of UCD’s strategic plans.

The programme equips participants with the skills, knowledge, behaviours and confidence needed to realise their ambitions in UCD. Utilising a holistic approach, it provides a significant opportunity for Assistant Professors/Lecturers and Associate Professors across all disciplines to develop leadership and innovation skills in a group environment with peer-to-peer collaboration and networking.

Find out more about "THRIVE - Leadership in Research" and submit your application on our dedicated webpage.

Who is this course for?

This training is for those who have recently become people managers, including faculty members managing postdoctoral fellows in UCD. 

Embarking on a new team lead or management role can mean a significant shift in approach, relationships and responsibility. This practical workshop will provide an opportunity to consider how best to support and motivate others and to build the performance of those who report to you through feedback and effective workload management.

Please note: The content in this training session focuses on the development of those colleagues who have recently made the transition to a manager role and as such the group work and activities will draw on the experience and perspectives of the participants who have recently become managers. 

How long is this course?

The course is 7 hours in duration.

By the end of the workshop participants will: 

• Feel more confident in their management skills 
• Have learned a practical approach to delegating to their team 
• Understand how to support and motivate others 
• Have had the opportunity to practice giving and receiving feedback.

What topics will be covered?

This workshop will support you to gain clarity and purpose as you move into your new role, developing an understanding of the core mindset and skills necessary for success as you manage those around you.

This workshop will focus on 3 key management skills: 

1. Delegation/workload management 
2. Supporting and motivating others 
3. Receiving and providing feedback.

This workshop will be interactive, including experiential activities, individual work and group work and scenario-based practice to bring learning to life. Participants will be asked to reflect on their experiences, explore approaches and ideas, and create practical action plans that will address their individual work needs.

Following the session participants will be provided with resources to further engage in the topic, this may include suggested reading, LinkedIn Learning videos or other online content and materials to continue your development.

For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

Who is this course for?

This course is for all staff who wish to better understand the importance of developing psychological safety for teams and utilise a model to monitor how they are building and maintaining trust amongst peers.

How long is this course?

The course duration is 3.5 hours.

What topics will be covered?

• The concepts of trust and psychological safety from a work perspective
• The Trust Triangle; the overlap between trust and psychological safety 
• Participants will be challenged to reflect and explore the concepts of Trust and Trustworthiness
• Participants will be given the opportunity to evaluate where they and their team members may be on  psychological safety measurement and the implications of the result.

For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

Who is this course for?

This course is for all staff who wish to improve the effectiveness of their written communication.

How long is this course?

The course duration is 3.5 hours.

What topics will be covered?

This course will focus on developing the following skills which relate to communicating effectively in written documentation:

• How to produce a clear writing plan 
• Overcome the 3 common flaws in business writing: Grammar Gaffs, Crazy Words & Daft Logic 
• Develop structure & format in written communication 
• Produce clear, persuasive arguments 
• Make written documents attractive to readers.

Following the session participants will be provided with resources to further engage in the topic, this may include suggested reading, LinkedIn Learning videos or other online content and materials to continue your development.

Booking:
For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.