Contact Us

Important Information for students due to confer in December

If you have not received an invitation email, we recommend that you check your SISWeb to see if you have passed all of your modules or if you have any holds on your account. If you have passed and have no holds, please contact  You can find the schedule of upcoming conferring ceremonies here.
If you have any symptoms of Covid-19 click here for advice. Please do not present in person at the Student Desk, see alternative contact methods below.

Student Desk contact options



We use a Connector (a form) to get as much information as possible to answer your questions efficiently.



Call us on 01 716 1555. Our phone lines are open during our opening hours.  Note, due to data protection we can only discuss specific details of a student's account with the student themselves.

Call us

Charley chatbot

Charley chatbot has been designed to answer simple questions 24/7, however, it has limitations so if your question is specific, complicated, or sensitive we suggest using one of our other contact methods.

Ask Charley

Student Desk walk-in service

Our Student Desk, located at the Ground Floor Tierney Building, is open for walk-in support.

Mon to Fri 10am - 4pm

Where can you find us?

Student Desk, Ground Floor Tierney Building, University College Dublin, Belfield, Dublin 4 


Opening Hours


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Connector GDPR info