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Introduction

This page provides an overview and FAQ for the most common approach to hybrid working for employees.

Where an employee and role are deemed eligible for hybrid working in accordance with the Hybrid Working Policy and the request has been approved, it is expected that employees will work a minimum of three days on-campus per week.

Key Principles

Duration of arrangements

Approved hybrid working requests, while normally continuous, are not an indefinite arrangement. Hybrid working arrangements should be considered as part of annual staff planning or more frequently as required, to ensure that the arrangement is working successfully for both the University and the employee.

Terms & Conditions of Employment 

There will be no change to terms and conditions of employment as part of a hybrid working arrangement, except that the employee will be facilitated to work remotely as agreed with their direct manager and in line with the key principles of the Hybrid Working Policy.

Changes to Hybrid Working Arrangements

You and your line manager can agree in writing to changes, including postponing, curtailing, or varying the arrangement, so long as the change does not deviate from the approved hybrid working policy.

If you move role, a new request will need to be considered by the relevant approver.

Hybrid Working Arrangements

There is no ‘one way’ for hybrid working arrangements. The working arrangement should be discussed and agreed between the individual and their line manager in the context of service needs and role requirements.

Example hybrid working arrangements include:

  • Specific rostered days on-campus each week.
  • On-campus days to be determined on a week-to-week basis, depending on the role/team activity such as:
    • collaboration, meetings, training, project activity, teaching related activities, seminars, lecturers, ‘unforeseen’ important University requirements and key events.
  • A blend between roster/anchor day and flexibility to attend on-campus as and when required by the role/team activity.
  • Off-peak hybrid working for services where full on-campus presence is required only at certain times of the year.
  • Cross cover as required to ensure delivery of on-campus services.

Please refer to section 4.2 ‘Type of Hybrid Working Arrangements’ in the Hybrid Working Policy.

Before you make a request

The following must be completed in advance of submitting a hybrid working request.  

  • Watch the UCD Home / Remote Working Safely Training Video
  • Read the UCD Home / Remote Working Safely Guidelines
  • Complete the Home / Remote Working Risk Assessment for my off campus working space

Prior to completing the online request form via InfoHub, employees should have a conversation with their line manager about their intention to submit a hybrid working request.  This conversation is important in order to manage expectations. Hybrid working requests may not be facilitated for a number of reasons, it is important that this is discussed this in advance and if possible, consider alternatives. 

Please refer to the Hybrid Working Policy, Criteria and Eligibility Guidelines for Hybrid Working Requests and FAQ’s for further information. 

(opens in a new window)Go to the SIRC website to review the videos and complete the risk assessment.

Process Outline

Below is an overview of the Hybrid Working Request Process.

  • Step 1

    Complete the prerequisites tasks (Safety video, guidelines, assessment)

  • Step 2

    Discuss with your line manager and agree working arrangements

  • Step 3

    Complete Online Request Form (from 1 July 2025)

  • Step 4

    Provide Further Information (Optional)

  • Step 5

    Confirm Health & Safety Provisions

  • Step 6

    Complete the Employee Declaration

  • Step 7

    Submit the request

Process In Detail

Step 1 - Complete the prerequisites tasks

Read the policy, eligibility criteria and FAQ’s. 

The following must be completed in advance of the employee submitting their request.  

  • Watch the UCD Home / Remote Working Safety Training Video
  • Read the UCD Home / Remote Working Safely Guidelines
  • Complete the Home / Remote Working Risk Assessment for my off campus working space

Visit the (opens in a new window)SIRC website website to access the vides, guidelines and assessment now.

Step 2  - Discuss with line manager

Employees should have a conversation with their line manager about their intention to submit a hybrid working request.

This conversation is important in order to manage expectations. Hybrid working requests may not be facilitated for a number of reasons, it is important that employees can discuss this in advance and if possible, discuss alternatives. 

Step 3 - Complete your online request form (from 1 July 2025)

Read the questions outlined on the online request form. 

3.1  Choose the type of request for consideration

Hybrid Working (All employees, other than Faculty members) A minimum of three days on campus per week.
Exceptional Request

Any request for a remote working arrangement, whether full or partial, that deviates from the approved University hybrid working policy (i.e. minimum of three days on-campus per week) are categorised as an 'exceptional request for remote work’.

'Requests for a working arrangement beyond the policy (a minimum of three days on campus) is in excess of UMT approval and requires the approval of the direct line manager and the relevant Head of School/Head of Unit and College Principal.'

Please refer to section 2.4 of the policy for further information. 

3.2 Confirm your proposed remote working location/address (primary remote working location) 

3.3 Detail the requested working arrangement:

Hybrid Working

The employee should outline the requested hybrid working arrangement 

Hybrid working is a type of flexible working arrangement where employees spend a proportion of their working hours or days at their contractual place of work and some of their time working remotely. This is the requested working arrangement to be agreed between the employee and manager. (ie. number of working days to be spent on campus and days to be spent working remotely) 

For example, if you are proposing set days to work from campus, you should outline the on-campus days per week in this section.

Please refer to the policy section 4.2.

Exceptional Request

The employee should outline the requested remote working arrangement, this is the proportion of time the employee is requesting to work from a remote working location per week.

  • Enter proposed start date of the arrangement

(Where exceptional requests for remote work are approved, six months’ service is required before the working arrangement can commence)

  • Enter end date of working arrangement 

Please refer to the policy section 2.4.

Step 4 - Further information (optional)

The employee can choose to submit any further information that they think is relevant to their request. This will be taken into consideration by the approver as part of the overall assessment of the hybrid working request.

The information contained in this form will be visible to the approver.

Please note, confidential information such information related to reasonable requests should not be included in this section.

Recommendations for partial or fully remote working arrangements based on reasonable accommodation for an employee with a disability, is outside the scope of the Hybrid Working Policy and will be dealt with under the reasonable accommodation and disability support process.

Further information can be found here on the Equality, Diversity & Inclusion website.

Step 5 - Health and Safety Provisions 

Employees  are required to confirm all the mandatory health and safety provisions. 

Visit the(opens in a new window) SIRC Intranet for the health and safety requirements.

Step 6 - Complete the employee declaration 

Step 7 - Submit the request

Employees  will be provided with a response within 4 weeks. 

Hybrid Working

Hybrid working requests are submitted to the direct line manager (approver) 

Exceptional Request

Exceptional requests are submitted to the direct line manager for approval and authorised by the Head of School/Unit and UMT member. 

Option for response:

  • Approve 
  • Reject (reason why the request has been rejected must be provided)
  • Seek further clarification to support the line managers decision making. 

Frequently Asked Questions

  • Hybrid working must not negatively impact the delivery of an individual’s role. The needs and objectives of the University are given priority over requests for hybrid working, given the critical national and global mission universities fulfil for society.
  • It is expected that employees engaging in hybrid working will attend the campus when required to do so with reasonable notice provided.
  • While working off-campus as part of a hybrid arrangement, employees will be available by phone and email throughout working hours just as if they were working on-campus.
  • All employees will adhere to the UCD core meeting hours policy and remain cognisant of the right to disconnect outside working hours. 
  • Employees must be within a reasonable commutable distance of campus.

There is no service requirement (i.e. minimum period of continuous service) to request a hybrid working arrangement. 

Where exceptional requests for remote work are approved, six months’ continuous service is required before the working arrangement can commence.

Yes, they can. However, due to the nature of probation, managers may not be able to facilitate hybrid working during certain periods to ensure adequate support, training, and engagement.

Where hybrid working is approved for a part-time role, an appropriate pro-rata amount of time to be spent working on-campus will be agreed between the employee and approver.

All employees who wish to avail of hybrid working, must request it via InfoHub.

Note: Faculty are requested to complete the online request form via InfoHub to complete the health and safety requirements and remote work location. 

University employees are required under health and safety legislation to take reasonable care to protect their own safety and health and that of any other person who may be affected by their actions at work, and this extends to when colleagues are engaged in homeworking and similar arrangements. 

Employees also have an obligation to co-operate with their employer in matters of health and safety. To that end it is therefore imperative that colleagues applying for a hybrid working arrangement complete the necessary safety training, read the relevant safety guidance materials, and complete their home-working risk assessment accurately. 

UCD as an employer has an obligation to provide employees with a safe place of work and safe equipment, and this extends to providing the necessary equipment as identified by the home working risk assessment as being necessary to allow employees to work safely.

Yes, employees who wish to avail of a Hybrid arrangement must complete both the Home Working Safely Training video and the Home Working Risk Assessment checklist, which are part of  the application process. The risk assessment should be signed and dated by the employee and the Line Manager. 

If additional equipment is required as part of the risk assessment,  this should be discussed with the Line Manager.

Please visit  Home Working Risk Assessment website for further information. 

A hybrid work request cannot be approved until these steps are confirmed as completed.

As part of the Home Working Risk Assessment Checklist employees should assess the suitability of their home working equipment. If additional equipment is required then the employee should contact their Line Manager. 

More detailed guidance on setting up a home workstation is provided in Appendix 2 of the (opens in a new window)Home Working Guidelines and in the Home Working Safely Training.

The SIRC Office can carry out virtual ergonomic assessments of an employees'  home working setup as required. Employees who may be at higher risk during home working, for example due to a pre-existing musculoskeletal injury or other conditions, are strongly advised to utilise a virtual ergonomic assessment.  Contact (opens in a new window)sirc@ucd.ie to arrange.

While working remotely under a hybrid working arrangement, employees are considered to be at work. All accidents and incidents related to home working must be reported to the employees' line manager immediately and also to the UCD SIRC Office using an official Incident Report Form. Incident report forms are available on SIRC Website.

The Work Life Balance and Miscellaneous Provisions Act, 2023 introduced the statutory right for all workers to request remote working. 

The Hybrid Working Policy outlines the provisions related to hybrid working and remote working in UCD. 

Any request for a remote working arrangement, whether full or partial, that deviates from the approved University hybrid working policy (i.e. minimum of three days on-campus per week) are categorised as an 'exceptional request for remote work’.

Approval of the direct line manager and authorisation by Head of School/Unit and a relevant UMT member is required.

This request can be submitted through InfoHub.

Members of UMT, Heads of School/Unit/Line Managers or nominees have the authority to review and consider hybrid working requests and arrangements on an ongoing basis. 

Heads of School/Unit/Line managers can approve hybrid working requests (where eligible) for a minimum of three days per week on-campus.  

Approval of the direct line manager and authorisation by Head of School/Unit and a relevant UMT member is required.

An approver who receives a request must respond as soon as is reasonably  practicable, but not later than 4 weeks after receiving the request. 

The University has a statutory obligation to comply with the timelines as set out in the Work Life Balance and Miscellaneous Act 2023 and The Code of Practice for Employers and Employees, Right to Request Remote Work (the Code of Practice).  

It is best practice to respond to a request as soon as possible, however all requests must be responded to within 4 weeks.

In accordance with the policy, section 4.2 Types of Hybrid Working Arrangements,  

there is no ‘one way’ for hybrid working arrangements. The working arrangement should be discussed and agreed between the individual and their line manager in the context of service needs and role requirements

It is acknowledged that from time to time, occasional adjustments to the weekly on-campus pattern may be agreed while upholding the policy's emphasis of being a campus based organisation.

There will be no change to terms and conditions of employment as part of a hybrid working arrangement, except that the employee will be facilitated to work remotely as agreed with their line manager and in line with the key principles of the Hybrid Working Policy.

No, a new request will need to be considered by the relevant approver.

Approved hybrid working requests, while normally continuous, are not an indefinite arrangement. Hybrid working arrangements should be considered as part of annual staff planning or more frequently as required, to ensure that the arrangement is working successfully for both the University and the employee.

Yes, the employee and line manager can agree in writing to changes, including postponing, curtailing, or varying the arrangement, so long as the change does not deviate from the approved hybrid working policy.

Yes, the line manager can terminate the arrangement in certain circumstances, as outlined in the "Eligibility for Hybrid Working Procedure and Guidance" document. Fair process and reasonable notice will be provided.

  • Perform in their role and responsibilities to the very best of their ability
  • Comply with University policies, procedures and statutes
  • Ensure access to good quality and reliable internet connection
  • To be available by phone / email throughout working hours just as if they were working on-campus.

The employee should discuss concerns with their Head of School/Unit/Line Manager, with HR support if needed.

If unresolved, employees should refer to the UCD Grievance Policy and Procedure for more information.

An application for Hybrid working expenses can be made to Revenue by completing an Income Tax return. Employees can complete this form on the Revenue website as follows:

  • sign into (opens in a new window)revenue.myaccount
  • click on 'Review your tax' link in PAYE Services
  • select the Income Tax return for the relevant tax year
  • select 'Other PAYE Expenses' in the 'Tax Credits and Reliefs' page and insert the amount of expense at the 'Amount Claimed' section

As a claim may be selected for future examination, all documentation relating to a claim should be retained by the employee for a period of six years from the end of the tax year to which the claim relates.  Please check the (opens in a new window)revenue website  for details on how such relief is calculated.

Employees cannot claim travel expenses for travelling to the University on their scheduled off-campus days. The University is considered the normal place of work.

Eligible employees, working 100% of their time on campus will be entitled to accrue flexi-time, subject to the operating requirements and approval of the Head of School/Unit.

If an employee is  sick, they should should follow the Sick leave and Managing Absenteeism Policy.

Process In Detail

Step 1 - Complete the prerequisites tasks

Read the policy, eligibility criteria and FAQ’s. 

The following must be completed in advance of the employee submitting their request.  

Step 2  - Discuss with line manager 

  • Employees should have a conversation with their line manager about their intention to submit a hybrid working request.  
  • This conversation is important in order to manage expectations. Hybrid working requests may not be facilitated for a number of reasons, it is important that employees can discuss this in advance and if possible, discuss alternatives. 

Step 3 - Complete your online request form

Read the questions outlined on the online request form. 

3.1  Choose the type of request for consideration

Hybrid Working (All employees, other than Faculty members) A minimum of three days on campus per week.
Exceptional Request Any request for a remote working arrangement, whether full or partial, that deviates from the approved University hybrid working policy (i.e. minimum of three days on-campus per week) are categorised as an 'exceptional request for remote work’.

'Requests for a working arrangement beyond the policy (a minimum of three days on campus) is in excess of UMT approval and requires the approval of the direct line manager and the relevant Head of School/Head of Unit and College Principal.'

Please refer to section 2.4 of the policy for further information. 

3.2 Confirm your proposed remote working location/address (primary remote working location) 

3.3 Detail the requested working arrangement:

Hybrid Working

The employee should outline the requested hybrid working arrangement 

Hybrid working is a type of flexible working arrangement where employees spend a proportion of their working hours or days at their contractual place of work and some of their time working remotely. This is the requested working arrangement to be agreed between the employee and manager. (ie. number of working days to be spent on campus and days to be spent working remotely) 

For example, if you are proposing set days to work from campus, you should outline the on-campus days per week in this section. 

Please refer to the policy section 4.2.

Exceptional Request

The employee should outline the requested remote working arrangement, this is the proportion of time the employee is requesting to work from a remote working location per week. 

  • Enter proposed start date of the arrangement 

(Where exceptional requests for remote work are approved, six months’ service is required before the working arrangement can commence)

  • Enter end date of working arrangement 

Please refer to the policy section 2.4.

Step 4 - Further information (optional) 

The employee can choose to submit any further information that they  think is relevant to their request. This will be taken into consideration by the approver as part of the overall assessment of the hybrid working request. 

The information contained in this form will be visible to the approver. 

Please note, confidential information such information related to reasonable requests should not be included in this section.

Recommendations for partial  or fully remote working arrangements based on reasonable accommodation for an employee with a disability, is outside the scope of the Hybrid Working Policy and will be dealt with under the reasonable accommodation and disability support process.

Further information can be found here on the Equality, Diversity & Inclusion website.

Step 5 - Health and Safety Provisions 

Employees  are required to confirm all the mandatory health and safety provisions. 

Visit the(opens in a new window) SIRC Intranet for the health and safety requirements.

Step 6 - Complete the employee declaration 

Step 7- Submit the request

Employees  will be provided with a response within 4 weeks. 

Hybrid Working

Hybrid working requests are submitted to the direct line manager (approver) 

Exceptional Request

Exceptional requests are submitted to the direct line manager for approval and authorised by the Head of School/Unit and UMT member. 

Option for response:

  • Approve 
  • Reject (reason why the request has been rejected must be provided)
  • Seek further clarification to support the line managers decision making. 

UCD Human Resources

Roebuck Offices, University College Dublin, Belfield, Dublin 4, Ireland.
T: +353 1 716 4900 | E: hrhelpdesk@ucd.ie | Location Map(opens in a new window)